Role overview

Qualifications

Advanced technical knowledge of enterprise IT systems, infrastructure, and architecture
Experience evaluating technical designs, system architectures, and engineering solutions for alignment with operational and security requirements
Ability to provide technical oversight and advisory support to leadership and technical teams
Strong understanding of system modernization, integration, and lifecycle management

Responsibilities

Provide advanced technical engineering analysis and advisory support for IHSC enterprise IT systems and infrastructure
Evaluate system architectures, technical designs, and solution proposals for alignment with operational, security, and performance requirements
Support the review of, and provide recommendations for, enterprise system modernization, integration, and lifecycle management initiatives
Identify and assess technical risks, including scalability, interoperability, performance, and sustainability

Key facts

Remote from: United States
Full time
Senior (5-10 years)
Technical Support Engineer
English

Hard skills

Technical Audit Systems Architecture Risk Analysis Technical Analysis Enterprise Portal Lifecycle Management Cerner EHR Interoperability

Other skills

Troubleshooting (Problem Solving)
Communication

About the company

Aptive Resources

Business Consulting & Services

Aptive provides expertise in mission support, strategic engagement, health solutions and digital transformation. We support some of the most innovative and inspiring programs across the government, helping to improve performance, connect with people and navigate change. Led by CEO Rachele Cooper, a Navy Veteran and aerospace engineer, Aptive is headquartered in Alexandria, Virginia. Our hundreds of employees across the country are committed to shaping the future as we have for the last decade.Aptive is a Service Disabled Veteran Owned Small Business (SDVOSB) and Woman Owned Small Business (WOSB) headquartered in Alexandria, Virginia.∙ 2022 and 2021 Top Workplace (The Washington Post)∙ 2021 Best Places to Work in Virginia (Virginia Business)∙ 2020 Small Business Government Contractor of the Year (Northern Virginia Chamber of Commerce)∙ 2020 Best Places to Work (Washington Business Journal)∙ 2020 Vet100 Honoree – Institute for Veterans and Families

Company details

Company typeSME

IndustryBusiness Consulting & Services

Company size201 - 500

Links

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Job description

Job Summary:

Aptive is seeking a Technical Engineer to provide guidance and advanced technical engineering expertise supporting the ICE Health Service Corps (IHSC) Health Information Technology Unit (HITU) in the management and monitoring of modernized Health IT programs. This role provides technical oversight, analysis, and advisory support to ensure IT systems are designed, implemented, and maintained in alignment with operational needs, security requirements, and enterprise architecture standards.

The Technical Engineer evaluates system architectures, technical designs, and solution proposals; identifies and assesses technical risks such as scalability, interoperability, and performance; and advises leadership on technical tradeoffs and mitigation strategies. This is a designated Key Personnel position under the contract.

The ideal candidate brings advanced enterprise IT and architecture knowledge and can communicate technical concepts clearly to non-technical decision-makers. This role is advisory in nature and provides technical analysis, validation, and recommendations rather than performing development, configuration, or operational control within vendor-managed environments.

Primary Responsibilities:

Provide advanced technical engineering analysis and advisory support for IHSC enterprise IT systems and infrastructure.
Evaluate system architectures, technical designs, and solution proposals for alignment with operational, security, and performance requirements.
Support the review of, and provide recommendations for, enterprise system modernization, integration, and lifecycle management initiatives.
Identify and assess technical risks, including scalability, interoperability, performance, and sustainability.
Review and validate technical documentation, system designs, and engineering deliverables.
Collaborate with project managers, developers, security teams, and OCIO stakeholders.
Support troubleshooting of complex technical issues affecting multiple systems.
Advise leadership on technical tradeoffs, risks, and mitigation strategies.
Ensure technical recommendations align with enterprise architecture standards and best practices.

Minimum Qualifications:

Advanced technical knowledge of enterprise IT systems, infrastructure, and architecture.
Experience evaluating technical designs, system architectures, and engineering solutions for alignment with operational and security requirements.
Ability to provide technical oversight and advisory support to leadership and technical teams.
Strong understanding of system modernization, integration, and lifecycle management.
Experience identifying and mitigating technical risks, including scalability, performance, and interoperability concerns.
Ability to review and validate technical documentation, system designs, and engineering deliverables.
Proven skill troubleshooting complex technical issues across systems and platforms.
Ability to communicate technical concepts clearly to non-technical stakeholders and decision-makers.
Ability to obtain and maintain a DHS/ICE fitness determination (public trust) and execute a DHS Non-Disclosure Agreement.
Legal authorization to work in the U.S.

Desired Qualifications:

Experience supporting DHS, ICE, IHSC, or other federal healthcare IT or EHR modernization (EHRM) programs.
Experience collaborating with OCIO and vendor stakeholders in a multi-contract enterprise environment.
Familiarity with enterprise architecture frameworks and federal IT security requirements.
Understanding of healthcare IT systems, workflows, and interoperability standards.

About Aptive:

About Aptive. Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.

EEO Statement:

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply. About Aptive: Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.