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Regional Support Manager, QLD

Role overview

Qualifications

  • Experience in senior leadership roles in aged care
  • Proven ability to lead change and improvement in a complex environment
  • Excellent communication, influencing and stakeholder engagement skills
  • Strong commercial acumen

Responsibilities

  • Support the Regional Manager in driving operational excellence across the portfolio of homes
  • Optimize workforce and improve resident experience
  • Ensure clinical and non-clinical compliance
  • Develop and implement strategic operational plans

Key facts

Other skills

  • Leadership
  • Strategic Planning
  • Communication
  • Customer Service
  • Analytical Skills
  • Team Leadership
  • Problem Solving

About the company

Estia Health logo

Estia Health

At Estia Health, everything we do is guided by our purpose to enrich and celebrate life together. We believe everyone has the right to be treated with compassion and respect at every stage of life. With 70+ homes across Australia in Victoria, South Australia, New South Wales and Queensland, our homes are welcoming places where all residents can expect exceptional care, friendly faces and enriching experiences, delivered by our expert, skilled and compassionate teams. Estia Health is not affiliated nor associated with the Estia Foundation of Australia (a registered charity and provider of NDIS services). Estia Health is an Australian based aged care provider who does not have a presence in the United States. If you are interested in opportunities in Australia with Estia Health we encourage you to review vacancies via our website https://www.estiahealth.com.au/careers-home/

Company details

Company size5001 - 10000

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Job description

At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you.


Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 96 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.


Join us in playing a special role in the future of aged care.


At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you.

Everyday, over 15,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 96 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.

Join us in playing a special role in the future of aged care.

About the role

We are looking for an experienced Regional Support Manager who has worked in aged care, to join our team.

This key leadership role will be responsible for supporting the Regional Manager drive operational excellence across the portfolio of homes with a focus on quality, consistency and leadership development. The role will support Managers at the homes to optimise their workforce, continuously improve resident experience and ensure both clinical and non-clinical compliance.

We are looking for someone who has:

  • Experience in senior leadership roles in aged care.
  • A track record of leading large and diverse teams, with a proven ability to lead change and improvement in a complex environment.
  • Excellent communication, influencing and stakeholder engagement skills.
  • Outstanding customer service and a customer-first approach.
  • Strong commercial acumen.
  • Advanced knowledge and understanding of quantitative data and qualitative data, coupled with strong analytical and critical thinking skills.
  • Demonstrated experience in developing and implementing strategic operational plans, with a track record of driving compliance.
  • Knowledge and understanding of funding, health/aged care national policy and regulations.

Benefits available:

  • Retail savings with the Blue Light Card
  • Discounted car hire
  • Employee Assistance Program for you and your family
  • Free Wellbeing App to support your mental and physical health
  • Novated leasing for vehicles
  • Workplace banking support
  • ACN membership discounts for nurses
  • Discounted health insurance with nib health
  • Discounted JB HiFi

As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of providing high quality person centred aged care and services. If this is you, Apply Now!

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.

Note: It is a condition of employment that you will be vaccinated against COVID-19 and Influenza.  You will need to have one (1) dose of the COVID-19 vaccine.  All shortlisted applicants will need to pass required background checks.  If you are interested in a role please ensure you apply online as we do not accept emailed resumes. 

https://youtu.be/CYy87vIOwxM


Benefits available:

  • Retail savings with the Blue Light Card
  • Discounted car hire
  • Employee Assistance Program for you and your family
  • Free Wellbeing App to support your mental and physical health
  • Novated leasing for vehicles
  • Workplace banking support
  • ACN membership discounts for nurses
  • Discounted health insurance with nib health
  • Discounted JB HiFi

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.


Please be advised that we do not accept emailed applications for this position. To apply, simply click the 'Apply' button and follow the instructions provided.


Note: All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination. If you are interested in a role, please ensure you apply online, as we do not accept emailed resumes.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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