Site Management Associate I

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We are currently seeking a Site Management Associate I to join our diverse and dynamic team. As a SMA I at ICON, you will play an important role in supporting the management of clinical trial sites by assisting with site monitoring activities, ensuring compliance with study protocols, and maintaining high standards of operational efficiency. You will contribute to the success of clinical research by providing essential administrative and logistical support to site management teams.

What You Will Be Doing:

• Assisting in the monitoring of clinical trial sites, ensuring adherence to study protocols, regulatory requirements, and Good Clinical Practice (GCP) guidelines.

• Initiation of investigator site activities, including collection of site essential documents.

• Communication directly with sites to enable start-up, as required and maintain an active collaboration with sites during maintenance and close out, such as essential documents collection per sponsor’s request.

• eTMF filing of collected documents, audit preparation support

• Request, creation and follow-up on site accounts

• Contracts personalization/customization, following local alignment with sponsor team

• Customization of informed consent documents

• Supporting site management activities, including documentation preparation, data entry, and tracking site performance metrics.

• Collaborating with cross-functional teams to facilitate communication and address site-related issues effectively.

• Maintaining accurate records of site activities and contributing to the preparation of monitoring reports.

• Participating in training and development initiatives to enhance knowledge and skills in clinical trial management.

Your Profile:

• Bachelor’s degree in a relevant field such as life sciences, healthcare administration, or clinical research.

• At least Intermediate level of English

• Proven working experience in clinical research in administrative support roles or site management roles.

• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.

• Basic knowledge of clinical trial processes and regulatory requirements.

• Excellent communication and interpersonal skills, with the ability to work collaboratively within a team environment.

#LI-Remote

-- Important note: This is a Homebased role in Buenos Aires, Argentina only --

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply