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Audience & Messaging Specialist (Americas)

Role overview

Qualifications

  • At least 7 years' experience in audience strategy, customer insights marketing, customer experience, demand generation
  • Background in B2B audience strategy, messaging, content strategy, or brand communications
  • Strong writing skills – clear, structured messaging is central to the role.
  • Familiarity with program‑led or portfolio‑based marketing models

Responsibilities

  • Develop and refine audience segmentation and persona frameworks that guide our marketing and communication efforts.
  • Develop clear, targeted messaging platforms that align with Seco 2030 strategic goals.
  • Work with cross-functional teams to shape narratives, tone, and message architecture for different audiences and funnel stages.
  • Create and maintain messaging frameworks rooted in real customer motivations, needs, and behaviors.

Key facts

Other skills

  • Collaboration
  • Creativity
  • Adaptability
  • Curiosity

About the company

Seco Tools logo

Seco Tools

Industrial Machinery Manufacturing

At Seco, we make tools, tech, and solutions for the most advanced manufacturing challenges on Earth. From our founding in Fagersta Sweden, to today’s global company, our business has always been made to measure, and built on trust. Combining cutting-edge, precision tools with lasting, personal partnerships, we’re a true people company helping our partners discover the future of the manufacturing industry. We’re proud to make for makers, invent for inventors, and partner with pioneers. Driving the future forward with our focus on innovation. In short - if the right tool for the job exists, we’ll deliver it. If it doesn’t, we’ll create it. We’re proud to put sustainability at the heart of everything we do, challenging perceptions of our industry, changing the process of manufacturing, and playing our own small part in shaping a brighter-looking future.

Company details

Company typeLarge
IndustryIndustrial Machinery Manufacturing
Company size1001 - 5000

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Job description

We're Building What’s Next in Manufacturing Innovation!
Seco Tools, a Sandvik company, is a global leader in metal cutting and manufacturing solutions. We partner with customers to improve productivity, drive sustainability, and unlock new possibilities through advanced tooling, digital capabilities, and deep application expertise.

At Seco, you’ll find more than a role—you’ll find a collaborative, global community that values curiosity, inclusion, and continuous growth. We believe diverse perspectives strengthen our business and create better outcomes for our customers.

The Opportunity

As an Audience & Messaging Specialist, you build and maintain Seco’s audience segmentation and messaging frameworks – ensuring marketing programs and campaigns are built on a deep, shared understanding of our customers by defining target audiences, developing persona driven insights, and creating messaging frameworks that guide engagement across the funnel. You translate insights into clear guidance that teams across our marketing and communications ecosystem rely on. In this role, you connect regularly with Marketing Strategy & Customer Insights, Marketing Program, Communications, and Marketing Activation colleagues to keep our messaging aligned, evidence-based, and audience‑first. 

What You Will Do

  • Develop and refine audience segmentation and persona frameworks that guide our marketing and communication efforts. 

  • Develop clear, targeted messaging platforms that align with Seco 2030 strategic goals 

  • Work with cross-functional teams to shape narratives, tone, and message architecture for different audiences and funnel stages. 

  • Create and maintain messaging frameworks rooted in real customer motivations, needs, and behaviors. 

  • Partner with Insights to evaluate messaging effectiveness and turn data into clear improvements. 

  • Support the team in feeding insights and performance learnings back into personas and message frameworks. 

Experience

  • At least 7 years' experience in audience strategy, customer insights marketing, customer experience, demand generation with strong segmentation expertise

  • Background in B2B audience strategy, messaging, content strategy, or brand communications

  • Developing audience segmentation or personas grounded in insights Familiarity with program‑led or portfolio‑based marketing models

  • Strong writing skills – clear, structured messaging is central to the role. Experience working with data, measurement, or performance insights, especially when translating complex findings into practical guidance 

  • You are curious, structured, and creative

  • Collaborate openly, adapt quickly, and bring a thoughtful, audience‑first approach to every conversation 

Location & Work Model

Fully Remote: Candidates must reside in Mexico, the United States, or Canada and have a suitable home office environment, including reliable internet connectivity and a distraction-free workspace. No office attendance is required for this position.

What We Offer

We invest in our people and support both professional and personal wellbeing.

  • Competitive salary and performance-based incentives

  • 401(k) with up to 8% company match

  • Generous PTO and 11 paid holidays

  • Comprehensive health, dental, and vision coverage

  • Company car, laptop, phone, and tools to succeed

  • Tuition reimbursement and paid volunteer time

  • Wellness programs and employee referral bonus

Our Culture

Our values guide how we work every day: We Win Together We Stay CuriousWe Act ResponsiblyWe Put Customers at the Center

We are committed to creating an inclusive environment where individuals can grow, contribute, and make a meaningful impact.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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