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Product Specialist- Wallet Operations

Role overview

Qualifications

  • 2+ years in crypto wallet operations, blockchain infrastructure, or a related role
  • Proficiency with blockchain explorers (e.g., Etherscan)
  • Understanding of UTXO, EVM, and multi-signature wallets
  • Excellent problem-solving and communication skills

Responsibilities

  • Oversee daily operations of exchange wallets, including deposits and withdrawals
  • Monitor blockchain transactions to ensure timely processing and resolve delays or failures
  • Maintain operational uptime of exchange wallets
  • Collaborate with the security team to respond to incidents and implement safeguards

Key facts

  • Remote from: Asia
  • Full time
  • Mid-level (2-5 years)
  • English

Other skills

  • Problem Solving
  • Communication

About the company

Binance logo

Binance

Fintech: Finance + Technology

Binance is the world’s leading blockchain and cryptocurrency infrastructure provider with a financial product suite that includes the largest digital asset exchange by volume. Trusted by millions worldwide, the Binance platform is dedicated to increasing the freedom of money for users, and features an unmatched portfolio of crypto products and offerings, including: trading and finance, education, data and research, social good, investment and incubation, decentralization and infrastructure solutions, and more. For more information, visit: https://www.binance.com

Company details

Company typeLarge
IndustryFintech: Finance + Technology
Company size1001 - 5000

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Job description

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities
  • Wallet Management:
  • Oversee daily operations of exchange wallets, including deposits, withdrawals.
  •  Monitor blockchain transactions to ensure timely processing and resolve delays or failures
  •  Maintain operational uptime of exchange wallets
  •  Coordinate and complete network upgrades, token events and testing with no issues
  •  
  • Risk Mitigation & Compliance:
  • Collaborate with the security team to respond to incidents and implement safeguards
  • Monitor Internal Alerts and enhance monitoring system to detect security or high risk events and follow up with reactive and preventive measures
  •  
  • Process Optimization:
  • Automate repetitive tasks to improve operational efficiency
  • Analyze transaction data to identify trends and recommend system improvements
  • Analyze competitor product and industry trends to identify potential product/process enhancements
  •  
  • Cross-Functional Collaboration:
  • Work with Customer Support to resolve wallet-related user inquiries
  • Partner with Stakeholders across various departments to solve customer pain-points and enhance our product 

  • Requirements
  • 2+ years in crypto wallet operations, blockchain infrastructure, or a related role
  • Proficiency with blockchain explorers (e.g., Etherscan)
  • Understanding of UTXO, EVM, and multi-signature wallets
  • Excellent problem-solving and communication skills
  • Ability to thrive in a fast-paced, 24/7 crypto environment
  • Why Binance
    • Shape the future with the world’s leading blockchain ecosystem
    • Collaborate with world-class talent in a user-centric global organization with a flat structure
    • Tackle unique, fast-paced projects with autonomy in an innovative environment
    • Thrive in a results-driven workplace with opportunities for career growth and continuous learning
    • Competitive salary and company benefits
    • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

    Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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