At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day.

With pride, passion, and commitment, we will improve health and save lives in our community every day.

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Job Description Summary

Job Description

Position Overview:
The Application Analyst I achieves knowledge of each appropriate application and serves as a bridge between vendors, end users and team members. The Analyst I conducts regular day-to-day communication with internal teams, application vendors, clinical and business representatives, as well as subject matter experts to tailor the different system(s) to fit the organization's needs. He/She assists in performing analysis of workflows, data collection, report details, and other technical issues associated with the use of different applications as needed. The Analyst I is a support contact and works with other members of the team in coordinating efforts and status updates with end users and operational stake holders.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education:
High school diploma or equivalent required. Bachelor’s Degree in computer science, mathematics, clinically related field or experience may be considered.

License:
As appropriate for the Team the Analyst I will be hired into.  Not limited to Nursing, Respiratory Therapy, Radiology, Coding, etc.

Certifications:
Current certification in Epic applications required in the first 90 days of employment.  Must maintain Epic certification(s) including the completion of required training to maintain certification.

Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.

Experience:
A minimum of one (1) year experience in developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system, to include hospitals and/or clinic settings. Previous installation experience with healthcare systems databases and interfaces in hospitals and/or clinic settings or with a healthcare system vendor preferred. Assisted with project management or project execution experience on small projects preferred.

Reports to:
Manager Information System Revenue Cycle & Ambulatory or Manager of Clinical Applications

Supervises:
None

Physical Demands:
Work is moderately sedentary: involves sitting with regular requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves using repetitive motions: substantial movements of the wrists, hands, and/or fingers while operating standard office equipment such as computer keyboard, copier, and 10-key.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work flexible hours. Work requires participation in a rotating on-call schedule with other members of the Epic team.

Mental Demands:
Must have knowledge of applicable operations for which the position requires.
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate communication/speaking/enunciation skills to receive and give information in person and by telephone. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Must demonstrate the ability to learn and adapt quickly in a fast paced environment and have the ability to work independently.  Work requires a combination of intermediate to complex analytical, clinical, financial and administrative abilities.

Special Demands:
Must demonstrate an understanding of workflows in order to design and execute software solutions that solve business or clinical problems.  Must have basic to intermediate knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MS Outlook, Word, Excel, Access, PowerPoint, Visio).
Out of state travel for education purposes required. May require traveling throughout the SRHS service area - with the employee providing his/her own transportation.   

If you’re looking for purpose, teamwork, and a place where what you do truly matters, you’ve found it. Let’s do big things together. Apply now and join our team.