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Senior Integration & Business Process Engineer

Role overview

Qualifications

  • Bachelor’s degree in Computer Science, Systems Engineering, or a related field
  • Experience in backend software development using PHP, preferably with Laravel
  • Experience building and consuming integrations via web services, including REST APIs and SOAP/XML
  • Strong verbal and written communication skills in English

Responsibilities

  • Deliver BPA and integration solutions that meet or exceed customer requirements, timelines, and quality expectations
  • Analyze business processes to identify inefficiencies and implement solutions that produce measurable improvements in efficiency and reliability
  • Design and configure workflows, forms, and robust integrations with external systems
  • Document integration designs, workflows, and technical decisions clearly

About the company

Decisions logo

Decisions

Computer Software / SaaS

Decisions provides a rules-driven, no-code platform, enabling companies to drastically reduce their time to market for their applications. Decisions technology is deployed as the basis of multiple commercial applications in healthcare, life sciences, finance, logistics, and operations software. It is used directly by companies on almost every continent, ranging from mid-size companies to many Fortune 500 corporations. Decisions provides one no-code platform for all types of business processes. With our no-code visual designer you can deploy fast and empower business users to manage their own processes. There are thousands of features built-in, ready to drag and drop and you’re done! Our rules-driven automation allows you to adapt quickly to price changes, regulations, customer demands and more. We have seen technology evolve rapidly during the past decade, and the disruption of Covid-19 cannot be understated. Entire industries have been forced to reengineer how they get work done. The chaos caused by the pandemic has shown how ill-prepared many businesses are to adapt to sudden changes. For example, processing paperwork is difficult when employees are remote and paper forms are physically at the office. Without automation, these processes grind to a halt. Systems and processes that are inflexible and cannot scale break down when people change their behavior all at once. These are just some of the challenges presented by the global pandemic that are accelerating the adoption of automation and digital transformation. We remain committed to delivering an experience that gives more control and configuration ability to administrators. Specifically, allowing programmers to build things that can be configured by non-programmers in a way that is safe, visible and flexible. This challenge has driven us to create numerous technologies in use today at some of the world's largest and most innovative companies.

Company details

Company typeSME
IndustryComputer Software / SaaS
Company size51 - 200

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Job description

We’re looking for a Senior Integration & Business Process Engineer to design, build, and optimize Business Process Automation (BPA) solutions and system integrations using ProcessMaker. In this role, you’ll combine backend development, API integrations, and workflow design to deliver reliable, high-quality solutions that drive measurable operational improvements for our customers.

What You’ll Do

  • Deliver BPA and integration solutions that meet or exceed customer requirements, timelines, and quality expectations.
  • Analyze business processes to identify inefficiencies and implement solutions that produce measurable improvements in efficiency and reliability.
  • Design and configure workflows, forms, and robust integrations with external systems, using technologies such as:
    • HTTP / REST APIs
    • SOAP / XML integrations
  • Develop and maintain backend components using PHP and the Laravel framework, applying solid programming principles (deep framework expertise is not required).
  • Implement API authentication mechanisms (API keys, OAuth, tokens) and handle data transformations using JSON and XML.
  • Troubleshoot and resolve integration and workflow issues efficiently to minimize customer impact.
  • Collaborate closely with Technical Leads, Project Managers, and customers to refine requirements and ensure successful delivery.
  • Document integration designs, workflows, and technical decisions clearly.
  • Recommend product and process improvements based on customer feedback and real-world usage.

What You Bring:

  • Bachelor’s degree in Computer Science, Systems Engineering, or a related field (completed or in progress).
  • Experience in backend software development using PHP, preferably with Laravel.
  • Experience building and consuming integrations via web services, including REST APIs and SOAP/XML.
  • Solid understanding of API design and integration patterns, including error handling, retries, and edge-case management.
  • Experience using Git for version control, with collaboration through GitHub.
  • Ability to understand customer and business requirements and translate them into effective technical deliverables.
  • Strong verbal and written communication skills in English.
  • Experience or familiarity with Business Process Automation (BPA) concepts and/or BPMN-based workflows.

Nice to Have

  • Front-end development experience with Vue.js.
  • Familiarity with frontend libraries such as Axios for API consumption.
  • Experience with webhooks, asynchronous processing, or background jobs.
  • Familiarity with SFTP or file-based integrations.
  • Experience integrating with third-party SaaS platforms (e.g., CRM, ERP, DMS)

Success Looks Like

  • Customers see clear, measurable improvements in process efficiency and reliability.
  • Delivered solutions consistently meet scope, timeline, and quality expectations.
  • Integration issues and defects are identified and resolved before go-live.
  • Workflows and integrations are stable, well-documented, and easy to support.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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