Role overview

Qualifications

Advanced English proficiency (written and spoken)
Bachelor's degree in Business, Finance, Administration, Engineering, or a related field
2-4 years of experience in Sales Operations, Revenue Operations, Business Operations, Commercial Operations, or similar roles
Experience working with Salesforce and/or HubSpot

Responsibilities

Review and manage order forms and sales contracts to ensure accuracy before execution
Support the Sales team throughout the deal process and help remove operational roadblocks
Help maintain accurate opportunity and pipeline data in Salesforce
Create reports and dashboards that help leaders make informed decisions

Key facts

Remote from: South America
Full time
Mid-level (2-5 years)
English

Hard skills

Salesforce Data Management Sales Brochures Process Improvement Software As A Service (SaaS) Order Management Power BI Sales Enablement Project Collaboration

Other skills

Microsoft Excel
Problem Solving
Problem Reporting
Detail Oriented
Organizational Skills
Communication

About the company

Decisions

Computer Software / SaaS

Decisions provides a rules-driven, no-code platform, enabling companies to drastically reduce their time to market for their applications. Decisions technology is deployed as the basis of multiple commercial applications in healthcare, life sciences, finance, logistics, and operations software. It is used directly by companies on almost every continent, ranging from mid-size companies to many Fortune 500 corporations. Decisions provides one no-code platform for all types of business processes. With our no-code visual designer you can deploy fast and empower business users to manage their own processes. There are thousands of features built-in, ready to drag and drop and you’re done! Our rules-driven automation allows you to adapt quickly to price changes, regulations, customer demands and more. We have seen technology evolve rapidly during the past decade, and the disruption of Covid-19 cannot be understated. Entire industries have been forced to reengineer how they get work done. The chaos caused by the pandemic has shown how ill-prepared many businesses are to adapt to sudden changes. For example, processing paperwork is difficult when employees are remote and paper forms are physically at the office. Without automation, these processes grind to a halt. Systems and processes that are inflexible and cannot scale break down when people change their behavior all at once. These are just some of the challenges presented by the global pandemic that are accelerating the adoption of automation and digital transformation. We remain committed to delivering an experience that gives more control and configuration ability to administrators. Specifically, allowing programmers to build things that can be configured by non-programmers in a way that is safe, visible and flexible. This challenge has driven us to create numerous technologies in use today at some of the world's largest and most innovative companies.

Company details

Company typeSME

IndustryComputer Software / SaaS

Company size51 - 200

Links

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Job description

About Decisions + ProcessMaker

Decisions + ProcessMaker is a global software company helping organizations automate and improve the way they work. Our platform is used by leading companies and institutions around the world to streamline processes, improve productivity, and accelerate digital transformation.

Following the merger of Decisions + ProcessMaker, we are growing our Revenue Operations team and looking for a Sales Operations Analyst (Analista de operaciones comerciales) to help support our global Sales organization.

About the Role

We are looking for a highly organized and detail-oriented professional who enjoys working with data, processes, and cross-functional teams.

In this role, you will partner closely with our Sales team to ensure deals move through the sales process efficiently and accurately. You will help prepare and review order forms, maintain Salesforce data, support reporting, and act as a trusted operational resource for our sales organization.

If you enjoy solving problems, improving processes, and helping teams work more effectively, we'd love to hear from you.

What You'll Do

Review and manage order forms and sales contracts to ensure accuracy before execution.

Support the Sales team throughout the deal process and help remove operational roadblocks.

Help maintain accurate opportunity and pipeline data in Salesforce.

Create reports and dashboards that help leaders make informed decisions.

Assist with onboarding and training new Sales team members on tools and processes.

Maintain sales documentation, templates, and process guides.

Collaborate with Finance, and other teams to support deal execution.

Monitor sales performance metrics and provide actionable insights.

What We're Looking For

Advanced English proficiency (written and spoken) is required, as you will work with international teams and stakeholders.

Bachelor's degree in Business, Finance, Administration, Engineering, or a related field.

2-4 years of experience in Sales Operations, Revenue Operations, Business Operations, Commercial Operations, or similar roles.

Experience working with Salesforce and/or HubSpot.

Strong Excel skills.

Excellent attention to detail and organizational skills.

Ability to manage multiple priorities and meet deadlines.

Strong problem-solving and communication skills.

Nice to Have

Experience in a SaaS or technology company.

Knowledge of order form management or deal support processes.

Experience with Power BI or similar reporting tools.

Familiarity with sales enablement tools such as Gong, Outreach, or ZoomInfo.

What Success Looks Like

Order forms and sales agreements are processed accurately and efficiently.

Sales representatives spend more time selling and less time on administrative tasks.

Salesforce data remains clean, reliable, and up to date.

You become a go-to partner for the Sales team, helping deals move faster and more smoothly.

Why Join Us?

Work with global teams across multiple countries.

Be part of a fast-growing software company following an exciting merger.

Gain exposure to Sales, Revenue Operations, Finance, and Business Strategy.

Help shape and improve processes that directly impact company growth.

Opportunities for professional growth, learning, and career development.

Stable work environment with long-term career opportunities.

All benefits are provided in accordance with Bolivian Labor Law.

Private health insurance for you and your eligible dependents.