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Director, Revenue Operations

Role overview

Qualifications

  • 5–8 years of experience in Revenue Operations, Marketing Operations, or Sales Operations in a B2B SaaS environment
  • Proven experience building marketing and sales operations infrastructure during high growth
  • Demonstrated use of AI tools to accelerate operational work, automate reporting, and generate insights
  • Certified Salesforce Administrator or equivalent hands-on admin experience required

Responsibilities

  • Own and optimize marketing and sales operations as a unified function
  • Serve as the primary Salesforce CRM administrator
  • Monitor and report on KPIs across the full revenue funnel
  • Evaluate and implement new tools to enhance team performance and efficiency

About the company

SundaySky logo

SundaySky

Rethink video with the SundaySky Video Platform. Efficient creation, easy personalization, infinite scale — no video expertise needed.

Company details

Company size51 - 200

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Job description

Description

ABOUT SUNDAYSKY

SundaySky is a pioneer in AI-powered video personalization, transforming how enterprise brands – particularly in banking, financial services, and insurance -- connect with their customers. Our platform delivers personalized, data-driven video experiences at scale, making every customer interaction uniquely relevant and engaging.

SundaySky is backed by Clearhaven Partners, a Boston-based private equity firm focused exclusively on software and technology businesses. This partnership provides us with operational resources and strategic expertise to accelerate our growth and market leadership.

We’re bringing on new team members who are drawn to fast-paced, rapidly growing software companies to join us in our mission to transform how businesses connect with audiences through personalized video.

At SundaySky, we prioritize the success of our customers and employees, emphasizing empathy, collaboration, excellence, and the happiness of our teams.

Learn more at sundaysky.com.

Why this role is a great opportunity

This is a rare chance to build and own the entire revenue operations function at a growing AI-powered SaaS company – with direct access to senior leadership, a wide operational mandate, and the freedom to use cutting-edge AI tools to work smarter every day. If you’re a hands-on RevOps professional who loves connecting the dots between marketing, sales, and finance – and you want your work to have an outsized impact – this role was designed for you.


Responsibilities

We’re looking for a proactive, AI-savvy Revenue Operations leader to own and optimize SundaySky’s marketing and sales operations as a unified function. This is a hands-on individual contributor role with a wide mandate: Salesforce administration, marketing automation, tech stack management, campaign attribution, data quality, and regular KPI reporting for Sales, Marketing, Finance, and executive leadership.

You’ll be the connective tissue between our go-to-market teams – ensuring the systems, data, and reporting that power SundaySky’s growth are accurate, scalable, and continuously improving. AI tools are central to how you’ll operate: from automated reporting and data enrichment to workflow optimization and insight generation. This is a high-visibility role with a direct line to senior leadership.

WHAT YOU’LL DO

Marketing Operations

Own the end-to-end marketing technology stack, including marketing automation (HubSpot), data enrichment, analytics platforms, and other third-party software

Build and maintain lead scoring and routing, campaign attribution, audience segmentation, and marketing funnel reporting

SundaySky — Confidential

Ensure clean data, compliance, and automation best practices across CRM and marketing systems

Use AI tools to automate insight generation from campaign data and surface actionable performance trends

Sales Operations & CRM Administration

Serve as SundaySky’s primary Salesforce CRM administrator: own architecture, workflows, data integrity, user management, and reporting

Support pipeline management, sales forecasting, territory design, and quota-setting in close collaboration with Sales leadership

Maintain accurate ARR and CARR data in coordination with Finance, including new logos, expansion, churn, and downsell tracking

Deploy AI-assisted tools for data enrichment, duplicate detection, and ongoing data quality management

Administer and optimize sales engagement and intelligence tools (SalesLoft, Clari, ZoomInfo, and others) in coordination with Sales leadership

Reporting & Analytics

Monitor and report on KPIs across the full revenue funnel – from lead generation through customer expansion

Build and maintain dashboards and regular reporting cadences for Sales, Marketing, Finance, and the executive team

Provide board-level reporting support in coordination with Finance and the VP of Marketing

Proactively surface actionable insights rather than just delivering data

Tech Stack & AI Implementation

Own and administer the full RevOps tech stack; evaluate and implement new tools to enhance team performance and efficiency

Lead implementation of new AI workflows to accelerate operational work, automate reporting, and generate insights

Stay current on emerging AI capabilities relevant to RevOps and continuously explore new ways to drive operational excellence


Requirements

You don’t need a perfect resume — but you should be deeply curious, genuinely hands-on, and excited about owning a function that touches every part of our revenue engine. Here’s the profile we have in mind:

5–8 years of experience in Revenue Operations, Marketing Operations, or Sales Operations in a B2B SaaS environment, with ownership of both marketing and sales systems

Proven experience building marketing and sales operations infrastructure during periods of high growth

Demonstrated use of AI tools (Claude, ChatGPT, etc.) to accelerate operational work, automate reporting, and generate insights – this is a daily expectation

Certified Salesforce Administrator or equivalent hands-on admin experience required; you’re comfortable building and maintaining complex workflows, reports, and data structures

SundaySky — Confidential

Deep expertise in marketing automation systems and processes (experience with HubSpot a plus)

Ability to build and deliver executive-level dashboards and KPI reports

Comfortable owning the full RevOps tech stack and making smart decisions about what tools to keep, retire, or add

A confident communicator with executive stakeholders; you translate data into decisions and can explain complex systems to non-technical audiences

Highly organized, data-obsessed, and self-directed; you thrive as an individual contributor in a lean, fast-moving team and don’t need a playbook to get started

Bachelor’s degree in relevant field

AI is core to how we work – not just what we sell. At SundaySky, we use AI tools like Claude as a primary accelerant for operational work, research, reporting, and content production. If you’ve embraced AI to work faster and smarter (and you’re always looking for the next workflow to automate) you’ll thrive here. We treat AI fluency as a genuine career skill and invest in helping our team build it.

Location: Remote – U.S.-based candidates only

SundaySky is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees.


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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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