Looking for Philippines-based candidates
Job Role: Aviation Operations Coordinator
Compensation range: $2000 AUD - $2500 AUD / Monthly
Engagement type: To be discussed
Work Schedule: Full-time, shift-based role coordinated with the Bangkok OCC team; Shift patterns will be coordinated across time zones to ensure seamless 24/7 coverage (typically 8 to 12 hour shifts); Locations flexible: remote from home or from company's offices in Manila, Cebu, or Clark
Who We Are:
At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be formally employed through an Employer of Record (EOR) arrangement. We are not an outsourcing agency. All of our roles are 100% remote, so you’ll be able to work from home.
Who The Client Is:
Our client is a specialist aviation ground services and hospitality provider operating across Southeast Asia and the wider Asia-Pacific region. Their work includes coordinating airport services, operational logistics, permits, and ground support for private aviation, VIP movements, government flights, cargo operations, and other specialized aviation activities.
Role Overview:
You will join the OCC team as an Aviation Operations Coordinator, working shifts alongside the existing Bangkok-based team to provide round-the-clock operational coverage. This role is the nerve centre of the business: coordinating flight handling, managing real-time communication with airports, clients, and ground teams, and solving problems as the arise. You will work with a global client base across multiple time zones, handling everything from routine turnarounds to complex contingencies involving weather, mechanical issues, permit delays, and VIP schedule changes.
This role is ideal for someone with aviation operations experience who thrives in a fast-paced environment, enjoys solving complex operational challenges, and remains calm under pressure. You'll be trusted to make informed decisions, manage multiple moving parts simultaneously, and proactively identify potential issues before they impact operations.
Key Responsibilities:
- Coordinate ground handling, permits, and airport services for non-scheduled flights across the company’s network
- Monitor live flight operations and proactively identify and resolve issues including delays, diversions, weather disruptions, and customs or immigration complications
- Communicate directly with clients, airport authorities, ground handling agents, crew, and immigration and customs officials
- Prepare and deliver clear written and verbal shift handovers, accurately summarising ongoing flights, operational issues, and outstanding tasks to ensure continuity and zero gaps in operational coverage.
- Deliver diplomatic, solutions-oriented communication to clients, particularly when conveying schedule changes or operational disruptions
- Coordinate crew services including hotel bookings, ground transportation, and catering arrangements
- Prepare and process overflight and landing permit applications across multiple jurisdictions
- Maintain accurate operational records and update internal systems in real time
- Work collaboratively with the Bangkok OCC team across rotating shifts to maintain 24/7 coverage
Requirements
Required Skills and Qualifications:
- Minimum 2 years of experience in aviation operations, flight dispatch, ground handling, airline operations control centres (OCC), or similar aviation environments.
- Strong understanding of airport operations and coordination with multiple stakeholders including customs, immigration, air traffic control, ground handlers, fuel providers, and catering services.
- Excellent written and verbal English communication skills with the ability to communicate professionally with VIP clients and government authorities.
- Strong documentation and communication skills, with the ability to deliver concise written and verbal shift handovers that clearly summarize ongoing operations, outstanding tasks, and priorities.
- Proven ability to work effectively under pressure and make sound decisions in time-sensitive situations.
- Strong problem-solving skills with the ability to think proactively rather than simply react to issues as they arise.
- Highly organised with strong attention to detail and the ability to manage multiple priorities simultaneously.
- Comfortable working rotating shifts in a 24/7 operational environment.
- Able to work independently while maintaining strong collaboration with remote team members.
- Professional, calm, and diplomatic when handling operational challenges or communicating difficult updates.
Nice to Have:
- Experience working for aviation ground handling providers such as Dnata, Swissport, or similar organizations.
- Experience supporting private aviation, business aviation, charter operations, or VIP flight services (e.g. Qatar Executive, VistaJet, ExecuJet, or similar FBO/charter operators)
- Familiarity with overflight and landing permit processes across Southeast Asia.
- Previous experience working with Middle East-based aviation organizations.
- Knowledge of NATA Safety 1st standards or equivalent aviation safety certifications.
Work Arrangement & Expectations:
- Full-time, shift-based role coordinated with the Bangkok OCC team
- Shift patterns will be coordinated across time zones to ensure seamless 24/7 coverage (typically 8 to 12 hour shifts)
- This role offers flexibility to work remotely or from one of the company's offices in Manila, Cebu, or Clark.
To ensure alignment and transparency, successful candidates will be expected to:
- Disclose any existing ongoing roles or client work
- Reflect this engagement on their LinkedIn profile
