Role overview

Qualifications

7+ years of organizational change management experience
Strong executive communication and presentation skills
Experience supporting enterprise software implementations
Excellent writing and facilitation skills

Responsibilities

Conduct stakeholder assessments and change impact analyses
Develop organizational change management strategies
Create readiness plans and stakeholder engagement activities
Facilitate workshops and leadership meetings

Key facts

Remote from: United States
Fixed term
Senior (5-10 years)
Communication Manager / Director
English

Hard skills

Executive Conversations Stakeholder Engagement Meeting Facilitation Change Risk Assessment Change Management Strategy Enterprise Application Software Presentation Training Microsoft 365 Microsoft SharePoint Office App Project Management User Feedback

Other skills

Writing

About the company

JSR Tech Consulting

JSR Tech Consulting provides contract consulting services for business and technology leaders in financial services, pharmaceuticals and healthcare. Our principals have close to 30 years of experience in supplemental services built on many long-term relationships. We can take on requirements of any kind: filling a single strategic position or supporting multimillion-dollar projects. JSR is also a certified Women-Owned Business Enterprise and an advocate of Disability:IN, a national non-profit supporting disability inclusion in the workplace and the supply chain.

Company details

Company size51 - 200

Links

Website LinkedIn See all jobs

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Job description

The Senior Change & Communications Manager is responsible for leading organizational change activities across multiple digital transformation initiatives. This role partners closely with business stakeholders, project teams, and the Service Delivery Manager to develop and execute comprehensive change strategies that drive adoption and business readiness.

The ideal candidate combines strong consulting, communications, stakeholder engagement, and facilitation skills with experience supporting enterprise technology implementations.

Location: Remote (U.S. Eastern Time preferred)

Primary Responsibilities

Organizational Change Management

Conduct stakeholder assessments and change impact analyses.
Develop organizational change management strategies.
Create readiness plans and stakeholder engagement activities.
Facilitate workshops and leadership meetings.
Support sponsor engagement and change champion networks.

Communications

Develop executive communications and messaging.
Create communication plans and campaign materials.
Produce presentations, newsletters, FAQs, and SharePoint content.
Coordinate communications across multiple stakeholder groups.
Support leadership presentations and town halls.

Adoption Support

Measure stakeholder readiness.
Support adoption activities and reinforcement planning.
Gather feedback and identify improvement opportunities.
Assist with change metrics and reporting.

Qualifications

7+ years of organizational change management experience.
Strong executive communication and presentation skills.
Experience supporting enterprise software implementations.
Excellent writing and facilitation skills.
Ability to manage multiple projects simultaneously.
Pharmaceutical or Life Sciences experience preferred.
Experience with Microsoft 365, Teams, SharePoint, and Office applications.
Prosci certification preferred.

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