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Scheduler I

Role overview

Qualifications

  • High School diploma/GED or 10 years of work experience
  • Prior experience with call centers, office work, healthcare, clerical or related work preferred
  • No prior experience required

Responsibilities

  • Coordinates scheduling and referrals to other healthcare providers and services
  • Obtains approval for schedule changes or cancellations as appropriate
  • Assists with maintenance and updating of provider contact information
  • Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system

Key facts

Hard skills

Other skills

  • Scheduling
  • Communication
  • Problem Solving
  • Teamwork
  • Detail Oriented

About the company

SSM Health logo

SSM Health

SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through one of the largest integrated delivery systems in the nation.The organization’s 40,000 team members and more than 12,800 providers are committed to providing exceptional health care services and revealing God’s healing presence to everyone they serve. With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 12 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves. An early adopter of the electronic health record (EHR), SSM Health is a national leader for the depth of its EHR integration.Our Mission: Through our exceptional health care services, we reveal the healing presence of God.Learn more about SSM Health here: http://www.ssmhealth.com/system/about-ssmVisit jobs.ssmhealth.com to fulfill your calling with SSM Health.

Company details

Company typeXLarge
Company size10001

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Job description

It's more than a career, it's a calling.

WI-REMOTE

Worker Type:

Regular

Job Highlights:

This part-time, 24-hour Scheduler position requires onsite training at a Wisconsin SSM location for up to six months or until metrics/KPI's are met. Prior experience with call centers, office work, healthcare, clerical or related work is highly preferred.

Job Summary:

Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Coordinates scheduling and referrals to other healthcare providers and services. Obtains approval for schedule changes or cancellations as appropriate.
  • Assists with maintenance and updating of provider contact information.
  • Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.
  • Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
  • Performs other duties as assigned.


EDUCATION

  • High School diploma/GED or 10 years of work experience


EXPERIENCE

  • No experience required

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

  • None

Department:

7881000165 Clinic Business Services

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

24

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

  • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). 

  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

  • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. 

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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