Role overview

Qualifications

Excellent proficiency of German (C1/B2H) and good proficiency of English (B2)
Previous experience in administration, HR or customer service is an advantage
Business-level communication skills, being responsive, kind and polite
Ability to work independently, with high-level of attention to details

Responsibilities

Process HR queries, using the leading ticketing and case management systems
Manage reports and perform data audits
Prioritize and organize the daily tasks in your personal queue
Act in accordance to company standards and project a positive overall image

Key facts

Remote from: Kosovo
Full time
HR Assistant
German, English

Hard skills

HR Operations RemedyForce (Ticket Management Software) Case Management Systems

Other skills

Communication
Teamwork
Detail Oriented

About the company

SUTHERLAND GLOBAL COLLECTION SERVICES LLC

Financial Services

SUTHERLAND GLOBAL COLLECTION SERVICES LLC is a financial services company based out of 295 MADISON AVE, New York, New York, United States. Human experiences are as singular and unique as a fingerprint. They're also living things-dynamic and in-the-moment. Today's brands compete on experience every day. It's our job to help them win. At Sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they're made for. We do that by combining human-centered design with the scale & accuracy of real-time analytics, AI, cognitive technology and automation.

Company details

Company typeSME

IndustryFinancial Services

Company size51 - 200

Links

Website LinkedIn See all jobs

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Job description

Unternehmensbeschreibung

What Are We Looking For

Our client is a globally represented company, engaged in e-commerce, cloud computing, online advertising, digital streaming and artificial intelligence. As part of the HR shared services team in Europe, you will get to know one of the most prestigious brands from the inside and support its employees throughout their employment.

Stellenbeschreibung

What will you do

Process HR queries, using the leading ticketing and case management systems.
Manage reports and perform data audits.
Prioritize and organize the daily tasks in your personal queue.
Shine throughout exemplary communication skills and teamwork.
Act in accordance to company standards and project a positive overall image.

Qualifikationen

What will you bring to the role

The job holder must be computer literate and numerate with willingness to adapt to various systems and databases.
Excellent proficiency of German (C1/B2H) and good proficiency of English (B2).
Previous experience in administration, HR or customer service is an advantage.
Business-level communication skills, being responsive, kind and polite.

Ability to work independently, with high-level of attention to details.

Zusätzliche Informationen

What we offer

- Feel good at work - join our diverse international team, where supporting each other and creating friendly atmosphere are our basic principles.

- Stay safe and secure – we offer permanent contract, additional health and life insurance.

- Work-life balance – you will work from home

- Relax – we offer 21 days paid leave, so you can completely switch off and refresh. All your weekends will be free to spend some quality time on the things that matter to you. Our various online and on-site Wellness activities, webinars and events will also contribute to your well-being.

- Expand your knowledge- get your know-how and collaborate daily with the best in the industry. Benefit from various self-learning and instructor led training courses.

- Grow your own way – be the first to know about any new job roles or business development and explore our various career opportunities.