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HR Administrator (US Operations)

Role overview

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, Commerce, Management, or a related field.
  • Minimum 3–7 years of hands-on experience in HR Operations and Administration with a US-based company.
  • Experience working with US-based organizations or distributed global teams.
  • Exposure to HR systems such as BambooHR, Workday, Rippling, Zoho People, ADP, or similar platforms.

Responsibilities

  • Manage end-to-end employee administration processes from onboarding to separation.
  • Maintain accurate and up-to-date employee records and personnel files.
  • Support HR compliance activities and ensure adherence to company policies and statutory requirements.
  • Serve as the primary point of contact for employee queries related to HR processes and policies.

Key facts

Other skills

  • Detail Oriented
  • Organizational Skills
  • Time Management
  • Communication
  • Problem Solving

About the company

fusionSpan logo

fusionSpan

Information Technology & Services

fusionSpan is the leading CRM implementer and Salesforce partner for Non-Profits and Associations. We help clients implement, support, extend, and integrate CRM software. Our extensive catalog of services enables us to offer solutions ranging from system integration to digital marketing, to over 200 association clients.

Company details

IndustryInformation Technology & Services
Company size51 - 200

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Job description

We are seeking a proactive and detail-oriented HR Administrator (US Operations) with 3–7
years of experience working with a US-based company or directly supporting US operations.
The ideal candidate will be responsible for managing day-to-day HR operations, employee
lifecycle administration, documentation, compliance support, onboarding and offboarding
activities, HR systems, and employee records while ensuring a seamless employee experience
and adherence to organizational policies and processes.

The role requires excellent organizational skills, strong attention to detail, the ability to handle
confidential information, and experience working in a fast-paced, multicultural environment.

You will be working remotely with US-based team members on the US shift. 

Key Responsibilities
Employee Lifecycle Management
  • Manage end-to-end employee administration processes from onboarding to separation.
  • Coordinate pre-joining formalities, document collection, background verification, and induction activities.
  • Prepare and maintain employment-related documentation, including offer letters, appointment letters, employment agreements, policy acknowledgements, and other employee correspondence.
  • Manage employee confirmation, probation reviews, transfers, role changes, and exits.
HR Operations & Administration
  • Maintain accurate and up-to-date employee records and personnel files.
  • Administer employee databases, HRIS systems, and organizational records.
  • Ensure proper documentation and record retention in accordance with company policies and applicable regulations.
  • Support attendance management, leave administration, and employee information updates.
  • Coordinate asset allocation, acknowledgements, and asset recovery during separation.
Compliance & Documentation
  • Support HR compliance activities and ensure adherence to company policies and statutory requirements.
  • Maintain confidentiality of employee information and sensitive company data.
  • Assist in maintaining HR policies, standard operating procedures, and process documentation.
  • Support internal and external audits by providing required HR documentation and reports.
Employee Support & Coordination
  • Serve as the primary point of contact for employee queries related to HR processes and policies.
  • Coordinate with leadership, managers, payroll, finance, and administration teams on HR-related matters.
  • Facilitate employee engagement initiatives and administrative activities.
  • Support communication and coordination across geographically distributed teams, including US stakeholders.
Reporting & Process Improvement
  • Prepare and maintain HR reports, dashboards, trackers, and employee metrics.
  • Generate periodic reports related to headcount, onboarding, attrition, employee records, and HR operations.
  • Identify opportunities to streamline and improve HR administrative processes and workflows.

Required Skills & Qualifications
  • Bachelor's degree in Human Resources, Business Administration, Commerce,
  • Management, or a related field.
  • MBA/PGDM in Human Resources or Personnel Management is preferred.
  • Minimum 3–7 years of hands-on experience in HR Operations and Administration with a US-based company and exposure to supporting geographically distributed teams and US stakeholders.
  • Experience working with US-based organizations or distributed global teams.
  • Exposure to HR systems such as BambooHR, Workday, Rippling, Zoho People, ADP, or similar platforms.
  • Knowledge of employee onboarding platforms and document management systems.
  • Experience preparing HR reports, metrics, and operational dashboards.
  • Understanding of employment documentation and compliance practices in multinational environments.
  • Familiarity with collaboration tools such as Microsoft Teams, Zoom, Slack, and Google Workspace.
Preferred Certifications
The following certifications are desirable but not mandatory:
  • SHRM Certified Professional (SHRM-CP)
  • Professional in Human Resources (PHR)
  • HR Operations, HRIS, or HR Analytics Certifications
Personal Attributes
  • Exceptional attention to detail and accuracy.
  • Strong organizational and time management skills.
  • Excellent verbal and written communication skills.
  • High level of professionalism and confidentiality.
  • Ability to manage multiple priorities and deadlines simultaneously.
  • Strong coordination and stakeholder management abilities.
  • Process-oriented mindset with problem-solving capabilities.
  • Ability to work independently in a fast-paced, global environment.

About fusionSpan

fusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region.

Check out our Great Place to Work Certified Badge here.

fusionSpan employees working remotely are expected to have their camera on during all virtual meetings.

Our Company Values:

  • Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates.
  • Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients’ evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance.
  • Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect
    where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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