Remote Customer Relations Advisor RM at AO Nation

Remote Customer Relations Advisor – (Excludes QC, NB, NS, PE, & Territories)

Location: Remote — Canada (Excluding QC, NB, NS, PE, NT, YT, & NU)

Employment Type: Full-Time

About the Role: Turn Your Strengths into a Remote Career

If you’ve worked in hospitality, retail, or fast-paced customer service, you already know how to communicate, solve problems under pressure, and build natural trust. The Altig Organization (AO) helps you turn those exact strengths into a stable, corporate remote career where you can continue helping people—without the physical grind or unpredictable shift hours.

In this role, you’ll meet with clients virtually, understand their needs, and guide them through their benefit and protection options using a simple, highly structured process. No prior industry experience is required—we believe in bringing your people skills, and we will provide the comprehensive training, systems, and mentorship to help you build the rest.

Key Responsibilities

● Scheduled Virtual Consultations: Conduct professional, scheduled virtual meetings with clients to deliver clear, supportive guidance.

● Rapport & Relationship Building: Build immediate rapport with working families, ensuring they feel supported and understood throughout the consultation.

● Process Execution: Follow a proven, simple, and consultative framework for client conversations to ensure service accuracy.

● Digital Tool Management: Manage client follow-ups, account updates, and scheduling independently using our remote digital tools and CRM.

● Continuous Skill Development: Participate actively in ongoing training, virtual workshops, and daily team skill-building sessions.

● Collaborative Independence: Work independently from your home office while staying highly connected to a supportive, motivated remote team.

Territory & Hiring Exclusions

Please note that we are currently accepting applications from residents of Alberta, British Columbia, Saskatchewan, Manitoba, Ontario, and Newfoundland and Labrador.

We are unable to accept applications from candidates residing in:

● Quebec (QC)

● New Brunswick (NB)

● Nova Scotia (NS)

● Prince Edward Island (PE)

● Northwest Territories (NT), Yukon (YT), or Nunavut (NU)

What We Are Looking For

● People-First Backgrounds: Experience in retail, hospitality, food service, customer relations, or administrative roles is a massive asset.

● Dependability & Consistency: Reliable individuals who thrive with a consistent schedule and value personal accountability.

● Coachability: A lifelong learner who welcomes constructive feedback, adapts quickly to digital tools, and is eager to grow.

● Strong Work Ethic: Driven individuals who want an environment where their career trajectory and professional growth match their personal day-to-day effort.

● Remote Workspace Setup: A dedicated, quiet workspace at home paired with a reliable internet connection.

Why Choose the Altig Organization (AO)?

● Proven, Rapid Scaling: You will be joining an organization experiencing historic momentum. Between 2019 and 2025, our team achieved an incredible 286% increase in annual organizational volume. We are continuing to scale rapidly, with a projected milestone of over $200 million in 2026. This phenomenal trajectory means unmatched long-term stability and expanded infrastructure for your career.

● Control Over Your Progression: Because our organization is expanding so rapidly to meet our 2026 targets, we focus heavily on leadership development. Clear, structured pathways are available to move from an advisory role into team mentoring and management based entirely on your dedication and work ethic.

● 100% Remote Workspace: Complete work-from-home flexibility anywhere within our approved provinces. Enjoy a healthy work-life balance with a structured, reliable schedule.

● Supportive Culture & Mentorship: Access to one-on-one professional coaching from established regional leaders and corporate milestone recognition programs that celebrate your hard work.

Ready to Apply?

We are actively coordinating remote interviews via Zoom this week to ensure we can connect with qualified candidates safely and efficiently. Submit your contact information and updated resume today to connect with our talent acquisition team.