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HubSpot CRM Operations Coordinator (WFH) | ZR_1288_JOB

Role overview

Qualifications

  • Minimum of 2 years' experience in CRM administration or CRM operations
  • Experience with CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics, or similar
  • Strong reporting and analytical skills
  • Excellent communication skills with technical and non-technical stakeholders

Responsibilities

  • Administer, maintain, and optimize the HubSpot CRM platform
  • Process, allocate, and manage incoming sales leads
  • Build and maintain CRM workflows and automation
  • Produce reports and dashboards to support business performance

Key facts

Other skills

  • Problem Reporting
  • Analytical Skills
  • Communication
  • Organizational Skills

About the company

PeoplePartners Inc. logo

PeoplePartners Inc.

𝗣𝗲𝗼𝗽𝗹𝗲𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀 - 𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗢𝗳𝗳𝘀𝗵𝗼𝗿𝗲 𝗦𝘁𝗮𝗳𝗳𝗶𝗻𝗴 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀Our mission is to partner with leaders to scale businesses worldwide, offering tailored offshore solutions that tap into a global talent pool to deliver efficiency and outstanding performance.𝗪𝗵𝘆 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 𝘄𝗶𝘁𝗵 𝘂𝘀?• 𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗧𝗮𝗹𝗲𝗻𝘁 𝗳𝗼𝗿 𝗛𝗶𝗴𝗵 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲: Handpicked top talent aligns with your specific needs for optimal results.• 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗲𝗱 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: Accelerate your growth with our bespoke offshore teams.• 𝗜𝗻𝘀𝗽𝗶𝗿𝗶𝗻𝗴 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗟𝗼𝘆𝗮𝗹𝘁𝘆: We fuel loyalty, promoting high retention rates via unique employee engagement programs.• 𝗨𝗻𝗺𝗮𝘁𝗰𝗵𝗲𝗱 𝗦𝗮𝘃𝗶𝗻𝗴𝘀: Save up to 70% on labor costs with our transparent pricing.• 𝗦𝗲𝗰𝘂𝗿𝗲 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: Leverage our seasoned professionals' advanced tech skills for robust security and seamless delivery.• 𝗔𝗱𝗮𝗽𝘁𝗮𝗯𝗹𝗲 𝗪𝗼𝗿𝗸 𝗠𝗼𝗱𝗲𝗹𝘀: Embracing a "Remote-First, Client-Centric" approach, we flexibly offer remote, hybrid, or office-based models to match your preferences, championing your needs in the ever-evolving business landscape.• 𝗖𝗼𝗺𝗽𝗿𝗲𝗵𝗲𝗻𝘀𝗶𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗮𝗻𝗱 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲: We ensure smooth offshore operations with comprehensive management, administrative support, and regulatory services.PeoplePartners is a global force in shaping the future of work, unlocking growth, and delivering extraordinary results. Are you ready to leverage global talent for exceptional performance and significant cost savings? Partner with us and watch your business transcend borders and exceed expectations. 𝗖𝗼𝗻𝘁𝗮𝗰𝘁:🏢 Level 6 / 316 Adelaide Street Brisbane, Queensland 4000📧 info@peoplepartnersbpo.com📞1300 309 484

Company details

Company size201 - 500

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Job description

This is a remote position.

HubSpot CRM Operations Coordinator (Remote)

About PeoplePartners
  • At PeoplePartners, we're all about creating opportunities where great people can do their best work. As a Great Place to Work certified company, we believe that when people thrive, businesses do too.
  • Join a people-first team that values collaboration, continuous learning, and meaningful career growth. Working with our Australian clients means gaining global exposure, building valuable experience, and making a real impact—all while being supported by a culture that celebrates your success every step of the way.
  • If you're looking for a role where your expertise is valued and your career can grow, we'd love to meet you.
Role Overview
  • Behind every high-performing sales team is a CRM that works smarter—not harder.
  • We're partnering with one of our valued Australian clients to find a HubSpot CRM Operations Coordinator who will keep their CRM running at its best. In this role, you'll combine CRM administration, automation, reporting, and operational support to help the Business Development team work more efficiently and make better commercial decisions.
  • If you enjoy turning complex processes into streamlined workflows, improving data quality, and using technology to support business growth, this is an opportunity to make a meaningful impact every day.
Key Responsibilities:
  • Administer, maintain, and optimize the HubSpot CRM platform.
  • Process, allocate, and manage incoming sales leads.
  • Build and maintain CRM workflows and automation.
  • Coordinate email marketing campaigns within the CRM.
  • Maintain CRM records, templates, and documentation.
  • Produce reports and dashboards to support business performance.
  • Monitor booking systems and customer journey processes.
  • Develop campaign collateral as required.
  • Ensure CRM data accuracy, integrity, and consistency.
  • Support CRM adoption and continuous process improvement.

Requirements

Required Qualifications (Must-Have):
  • Minimum of 2 years' experience in CRM administration or CRM operations.
  • Experience with CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics, or similar.
  • Experience implementing CRM automation and workflow improvements.
  • Strong reporting and analytical skills.
  • Excellent communication skills with technical and non-technical stakeholders.
  • Strong organizational skills and attention to detail.
Preferred Qualifications:
  • Hands-on experience with HubSpot CRM.
  • Experience supporting Business Development or Sales teams.
  • Experience coordinating email marketing campaigns.
  • Exposure to marketing automation or campaign management.
Why Join PeoplePartners?

When you join PeoplePartners, you're joining a workplace that puts people first. As a Great Place to Work certified company, we're committed to creating an environment where you can grow professionally while enjoying the flexibility and support to do your best work. Here's what you can look forward to:

  • Work with leading Australian businesses and gain valuable international experience.
  • Enjoy a fully remote work environment that supports work-life balance.
  • Access ongoing learning and professional development opportunities.
  • Grow your career with a team that values internal mobility and long-term success.
  • Be part of a collaborative, supportive, and people-focused culture.
  • Participate in employee engagement initiatives and team-building activities.
  • Make a meaningful impact while working alongside talented professionals who value innovation, accountability, and continuous improvement.

If you're passionate about CRM excellence and want to play a key role in helping businesses grow, we'd love to hear from you. Apply today and build your future with PeoplePartners.

Work Details

  • Work Setup: Fully Remote.
  • Schedule: Monday to Friday | Day-shift (AEST).
  • Employment Type: Full-time.
  • Client Location: Australia.


Benefits

  • Permanent Work-from-home setup
  • Company-provided equipment
  • Secondary Wi-Fi Modem
  • 21 Leave Credits Annually - Leave benefits begin on Day 1.
  • 100% conversion of UNUSED leave credits
  • HMO on Day 1
  • 13th Month Pay
  • Monthly Gift Voucher
  • Milestone Tokens (Birthday/Anniversary/Christmas).
  • A Life Beyond the Screen #WorkLifeBalance.
  • Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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