Role overview

Qualifications

Bachelor’s degree in Marketing, Business Administration, Economics, Technology, Finance, or related field OR equivalent combination of education and at least 4 years of relevant business experience
2–5 years of inside sales, sales support, or related experience
Experience supporting Federal or government sales environments is a plus
Strong customer service orientation with the ability to build and maintain relationships

Responsibilities

Partner with Account Executives to develop and execute strategic sales approaches
Conduct pre- and post-sales outreach to ensure customer satisfaction and address concerns
Coordinate and manage lead generation campaigns and prospecting activities
Qualify leads and schedule meetings or opportunities for Account Executives

Key facts

Remote from: Virginia (USA)
Full time
Mid-level (2-5 years)
Inside Sales Representative
English

Hard skills

Customer Relationship Management Lead Generation Online Communication

Other skills

Sales Acumen
Analytical Skills
Microsoft Office
Non-Verbal Communication
Organizational Skills
Problem Solving
Time Management
Detail Oriented

About the company

Copper River Information Technology

Since our inception, we have transformed the way our clients do business by delivering industry-leading, vendor agnostic IT network solutions, including:• Cyber Defense Solutions• Network Modernization Solutions• Cloud Security Solutions• Enterprise Network Design• Mobility Enablement Solutions• Data Center Architecture Design• Professional ServicesAs a Federally Recognized Alaskan Tribal Small Disadvantaged Business, owned by the Native Village of Eyak (NVE), we provide premier IT network solutions & professional services to Federal Agencies, Universities, State & Local Government as well as to the Commercial Sector. By pairing your project team with our team of technical experts and industry-leading manufacturer partners, we deliver complete, end-to-end solutions--constructed with the future in mind, while safely & effectively accomplishing today's IT network objectives. Visit www.CopperRiverIT.com to learn more.

Company details

Company size51 - 200

Links

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Job description

Copper River Government Solutions is seeking a driven and detail-oriented Inside Sales Associate to support its Federal Sales team. This role is responsible for assisting in the development of new business opportunities while maintaining strong relationships with existing customers. The ideal candidate will combine sales acumen, administrative precision, and customer-focused communication to help drive revenue growth and ensure a high level of client satisfaction.

Responsibilities (include but are not limited to):

Partner with Account Executives to develop and execute strategic sales approaches
Conduct pre- and post-sales outreach to ensure customer satisfaction and address concerns
Coordinate and manage lead generation campaigns and prospecting activities
Qualify leads and schedule meetings or opportunities for Account Executives
Maintain and expand prospect and customer data within the CRM system
Generate customer quotes, proposals, and contracts
Support demand generation efforts through cold calling and outreach campaigns
Identify key decision-makers within target organizations to initiate the sales process
Recommend products and services that enhance customer satisfaction and profitability
Support reseller and partner communications throughout the sales cycle
Track and report on sales activities, pipeline progress, and market conditions
Coordinate with procurement teams to ensure timely order fulfillment and delivery commitments
Present product features, pricing, and terms while preparing sales documentation
Maintain accurate and up-to-date CRM records and sales reports
Stay current on market trends, customer preferences, and product offerings
Assist with marketing initiatives, including trade shows, events, and vendor engagements
Respond to routine product inquiries and escalate as needed

Essential Job Qualifications and Requirements:

Education and Certifications:
- Bachelor’s degree in Marketing, Business Administration, Economics, Technology, Finance, or related field
  OR
- Equivalent combination of education and at least 4 years of relevant business experience

Required Experience:
- 2–5 years of inside sales, sales support, or related experience
- Experience supporting Federal or government sales environments is a plus

Required Skill and Competencies
- Strong customer service orientation with the ability to build and maintain relationships
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Experience working with Customer Relationship Management (CRM) systems
- Excellent written and verbal communication skills
- Strong analytical, organizational, and problem-solving abilities
- High attention to detail with strong follow-up and time management skills
- Self-starter with the ability to manage multiple priorities in a fast-paced environment

Physical Requirements
- Ability to lift and move trade show materials and equipment as needed

About Copper River & The Native Village of Eyak:

Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration’s (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE’s ability to facilitate economic advancement.

The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.

Copper River’s Culture

The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.

Benefits

Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Open leave policy and paid holidays
Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, regular associates at Copper River.

Disclaimer:

The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.