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HSO IND - Functioanl Analyst

Role overview

Qualifications

  • Bachelor’s degree in business administration, Engineering, Computer Science, or a related field
  • 3–5 years of experience in coordination, resource management, PMO support, or similar roles
  • Strong communication and stakeholder coordination skills
  • High attention to detail with strong focus on data accuracy and reporting

Responsibilities

  • Coordinate staffing requests and support timely deployment and re-deployment of resources across projects and departments
  • Track employee availability, bench status, upcoming roll-offs, and support bench management for optimal allocation
  • Maintain and update internal resource allocation tools, dashboards, and trackers including RM MIS reports
  • Support regular reporting activities such as utilization reports, risk logs, capacity planning and resource status update

Key facts

Other skills

  • Problem Reporting
  • Microsoft Excel
  • Google Sheets
  • Organizational Skills
  • Communication
  • Detail Oriented
  • Collaboration
  • Time Management

About the company

HSO logo

HSO

Information Technology & Services

We help companies modernize business operations, adopt intelligent automation, deliver real-time performance insights and connect the enterprise – accelerating the impact of digital transformation. Founded in 1987 and recognized as a trusted advisor, HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care. Our Global Footprint and Delivery Capabilities HSO is 100% dedicated to Microsoft technology, with practices that offer our clients a complete set of Microsoft cloud solutions from a single global partner. HSO is a proven global leader with unique delivery capabilities offered from our dedicated Microsoft practices in more than 33 offices across the Americas, Europe, and Asia. Worldwide 24/7 Global Support International customers who are rolling out Microsoft (Dynamics) solutions want support from a partner equipped for the task. HSO International is our team of experts specialized in worldwide implementations. HSO Global Managed Services provides worldwide support and maintenance services focused on proactively supporting business applications for companies that operate internationally. Contact us to discuss your business needs with one of our Microsoft Dynamics experts. We would love to have the opportunity to learn how HSO can help you accelerate the impact of digital transformation.

Company details

Company typeLarge
IndustryInformation Technology & Services
Company size1001 - 5000

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Job description

Job Title: Functional Analyst  

Coordinator Experience: 3-5 Years

Location: Remote

Department: Project Management office (PMO)

 

Job Summary:

The Resource Management Coordinator plays a key role in supporting effective deployment, utilization and tracking resources across projects and departments. This role collaborates closely with project managers, Finance, HR and other stakeholders to ensure optimal staffing, efficient bench management, and accurate resource tracking. The RM Coordinator will also support reporting, documentation, and facilitating coordination across teams to ensure smooth project operations and governance.

 

Key Responsibilities:

 

  • Coordinate staffing requests and support timely deployment and re-deployment of resources across projects and departments.
  • Track employee availability, bench status, upcoming roll-offs, and support bench management for optimal allocation.
  • Maintain and update internal resource allocation tools, dashboards, and trackers including RM MIS reports.
  • Support regular reporting activities such as utilization reports, risk logs, capacity planning and resource status update.
  • Collaborate with project managers and cross-functional teams to gather project updates and maintain resource plans, contracts and billing.
  • Schedule and coordinate stakeholder meetings, deployment discussions, and governance sessions.
  • Validate and track timesheets, SOWs, and other project-related documentation.
  • Maintain centralized project documentation including project charters, meeting minutes (MoMs), and RACI charts.

 

 

Required Skills & Qualifications:

  • Bachelor’s degree in business administration, Engineering, Computer Science, or a related
  • 3–5 years of experience in coordination, resource management, PMO support, or similar roles.
  • Strong communication and stakeholder coordination skills.
  • High attention to detail with strong focus on data accuracy and reporting.
  • Proficiency in Microsoft Excel or Google Sheets, along with experience in MIS reporting and Power BI dashboards.
  • Demonstrated ability to work efficiently while managing multiple priorities and deadlines.
  • Exposure to resource management or staffing tools is an added advantage.
  • Collaborative mindset with strong organizational skills.

 

 

Why Join Us?

  • Opportunity to work on diverse projects and interact with cross-functional
  • Continuous learning opportunities and mentorship for career growth in Project Management and PMO functions.
  • Exposure to structured project governance and global delivery frameworks.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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