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AEM Technical Lead

Role overview

Qualifications

  • Bachelor’s degree in Computer Science or related field, or equivalent work experience
  • 5-7 years in DevOps or web operations roles with AEM (v6.5), including AEMaaCS
  • Strong experience with Docker and Kubernetes in production environments
  • Proficient with Terraform, Ansible, Jenkins, and GitHub Actions

Responsibilities

  • Design, implement, and maintain CI/CD pipelines and environment automation using Jenkins, GitHub Actions, Terraform, and Ansible
  • Manage and operate AEM as a Cloud Service environments including provisioning, configuration, deployment, and troubleshooting
  • Configure, monitor, and support Apache web servers and AEM Dispatcher setups
  • Build and manage containerized services using Docker and Kubernetes across development, staging, and production

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • Tech Lead
  • English

Hard skills

Other skills

  • Communication
  • Systems Thinking

About the company

Blue Acorn iCi logo

Blue Acorn iCi

IT Services & IT Consulting

Blue Acorn iCi, an Infosys Company, is the leading digital customer experience company pioneering what’s possible through the convergence of analytics, digital commerce, customer experience, and experience-driven commerce offerings. In an era of heightened expectations, it’s crucial to create exceptional interactions and experiences. No other company brings together engineers, data scientists, commerce experts, designers, and strategists to expand your reach, accelerate your sales, service your customers, and grow your business. Through these integrated capabilities and unparalleled expertise, Blue Acorn iCi makes content and digital commerce more effective for your organization. As your strategic partner, we improve the customer journey with insights from analytics and lift key metrics by conversion testing the entire online presence. For brands that need to establish a direct-to-consumer channel, we work from the ground up. Our end-to-end commerce solution includes pre-integrated software, an on-shore call center, performance marketing, and a warehouse with state-of-the-art packaging and shipping capabilities. Because digital transformation is a journey, we understand that brands need services that match their stage of digital maturity. Our solutions are tailored to meet you where you are and scale you to where you want to go. We’ve helped legacy brands and digital natives alike along their journey, including Le Creuset, Charter Communications, LoveSac, Dollar General, Bluemercury, Ticketmaster, Panera Bread, and Gerber. A professional services organization is only as effective as the people and the strategies it employs. Our team continually evolves advanced solutions in content and commerce and innovates our processes to improve client satisfaction. If you’re interested in learning how our services can empower you to improve your customer experience, contact us hello@blueacornici.com.

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size201 - 500

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Job description

About the Role
We are seeking an experienced AEM Technical Lead to join our growing Digital Solutions team. This role supports Adobe Experience Manager environments for enterprise-grade digital experiences. You will be responsible for implementing CI/CD pipelines, automating infrastructure, supporting containerized services, and guiding teams on AEM cloud best practices and web operations. 

You should be adept at working in fast-paced environments, leading technical operations, and managing high-availability infrastructure for content-driven digital platforms. Strong communication, systems thinking, and a passion for automation and operational excellence are essential. 

Key Responsibilities

  • Design, implement, and maintain CI/CD pipelines and environment automation using Jenkins, GitHub Actions, Terraform, and Ansible 

  • Manage and operate AEM as a Cloud Service environments including provisioning, configuration, deployment, and troubleshooting 

  • Configure, monitor, and support Apache web servers and AEM Dispatcher setups 

  • Build and manage containerized services using Docker and Kubernetes across development, staging, and production 

  • Guide internal and external teams on performance optimization and operational best practices for AEM 

  • Lead infrastructure builds for high-availability production environments on AWS, GCP, or Azure 

  • Automate operational tasks and enhance deployment workflows using Bash, Python, and Groovy 

  • Monitor site uptime and performance using tools like New Relic, Datadog, and Splunk 

  • Maintain operational documentation including DR runbooks and infrastructure diagrams 

  • Participate in incident response and on-call support rotation 

Required Qualifications

  • Bachelor’s degree in Computer Science or related field, or equivalent work experience 

  • 5-7 years in DevOps or web operations roles with AEM (v6.5), including AEMaaCS 

  • Experience with AEM migrations, Apache server, and Dispatcher configuration 

  • Experience with configuring/maintaining CDN/WAF, Adobe Enhanced Security 

  • Strong experience with Docker and Kubernetes in production environments 

  • Proficient with Terraform, Ansible, Jenkins, and GitHub Actions 

  • Solid Linux/Unix administration experience 

  • Strong scripting proficiency in Python, Bash, or Shell 

  • Familiarity with observability and monitoring tools (e.g., Splunk, AppDynamics) 

  • Understanding of load balancing, clustering, and high-availability architecture 

Preferred Qualifications

  • Adobe Certified Expert: AEM Sites DevOps Engineer or Architect 

  • Experience with Adobe Cloud Manager, Adobe I/O, and AEM Brand Portal 

  • Familiarity with virtualization tools such as VMware or Vagrant 

  • Exposure to PHP-based platforms and hybrid infrastructure models 

Preferred Tools & Technology Stack

  • Adobe Experience Manager (AEMaaCS), Apache HTTPD, AEM Dispatcher 

  • Adobe Cloud Manager, GitHub Actions, Jenkins 

  • Docker, Kubernetes, Terraform, Ansible 

  • New Relic, Datadog, Splunk 

  • AWS, Azure, GCP 

  • Bash, Python, Groovy Scripting 

  • CDN/WAF, Fastly 

Nice to Have Qualifications

  • Adobe Commerce Certifications - Adobe Certified Expert 

  • 5+ years of experience Adobe Commerce development 

  • 3+ years of experience working on Adobe Commerce enterprise solutions 

    The base salary range for this position is $135,000 – $185,000 annually. Actual compensation may vary depending on experience, qualifications, geographic location, and other job-related factors.
     

About Blue Acorn iCi

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us?

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.

Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.

If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.

***For US based roles, candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).***

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: careers@blueacornici.com.

California applicants: Please click here for CCPA disclosures.

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Marcus Rivera

Chief Revenue Officer

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