Role overview

Qualifications

4-year degree with 5+ years of related sales or clinical experience or 2-year degree with 7+ years related sales or clinical experience
Degree in Science, Medical, Business, Marketing or Technical field is preferred
Prior experience in medical device, cardiology pharmaceuticals, cardiology radio-pharmaceuticals, hospital, or medical software is highly desired
Experience with introducing new cardiovascular technologies into hospitals is highly desired

Responsibilities

Work with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway
Facilitate cross-functional collaboration throughout the organization
Maintain and build relationships with referring physicians and other key clinical stakeholders
Educate customers on Heartflow’s value proposition by giving presentations/having discussions with referring MDs

Key facts

Remote from: California (USA)
Full time
Senior (5-10 years)
Account Manager
English

Hard skills

Customer Centricity Cross-Functional Collaboration Medical Devices Cardiology Cardiac Devices

Other skills

Sales Acumen
Relationship Building
Problem Solving
Strong Work Ethic
Communication
Teamwork
Customer Service

About the company

HeartFlow, Inc

HeartFlow is a medical technology company transforming the way cardiovascular disease is diagnosed and treated. With our HeartFlow Analysis, a non-invasive personalized cardiac test, physicians are able to make better care decisions for their patients with suspected coronary artery disease--the number one killer of men and women worldwide. HeartFlow is backed by decades of scientific research and development and leverages the latest advancements in technology to help set a new standard of care for diagnosing cardiovascular care worldwide. Cleared for use in the United States, Canada, Europe and Japan and with offices in Redwood City, Austin, London and Japan, HeartFlow’s footprint is growing rapidly. HeartFlow has received more than $240 million dollars in funding in a recent Series E financing round, is pre-IPO and leverages the latest technology including deep learning and computational fluid dynamics. We try to embody the best of both technology and healthcare companies and hire people who are passionate about living our mission to save lives, improve the patient experience and reduce the overall cost of care. For more information, visit www.heartflow.com.

Company details

Company typeSME

Company size201 - 500

Links

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Job description

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFR_CTAnalysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFR_CTAnalysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide.

The base compensation is $125,000. This role is also eligible to earn variable / commission with total target compensation (base plus variable/commission) of $200,000. #LI-KS1

Job Description:

The Territory Account Manager (TAM) will be the face of Heartflow within a specific geographic region. The TAM will work with customers to ensure that they are extremely successful with Heartflow’s non-invasive cardiovascular diagnostic technology. It is your responsibility to drive adoption through the network of referring physicians. You will work with your accounts proactively to support, educate, and provide solutions to build high customer satisfaction. This is a customer- facing role with a primary focus on spending time with customers including Cardiologists, Primary Care Physicians, Nurse Practitioners, and beyond. Expect approximately 20-25% travel from a home office.

Job Responsibilities:

Will work with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway. In these accounts, the TAM will develop and execute business development plans working closely with the account’s key stakeholders
Facilitate cross-functional collaboration throughout the organization. Tools for program development could include key deployment of Heartflow internal leadership and physician mentors, organizing and staffing of dinner programs, VIP Visits, organizing Heartflow CT Pathway road-shows, referring physician office meetings, etc. This role will work closely with the other Heartflow team members to include respective Territory Sales Manager, Marketing, Market Access, CT Apps, Product Development and Clinical
Increase Heartflow usage within the designated key strategic Heartflow account by:

Maintaining and building relationships with referring physicians and other key clinical stakeholders
Educating customers on Heartflow’s value proposition by giving presentations/having discussions with referring MDs
Promoting / championing Heartflow and building advocac

Production/Success/Achievement of the TAM will be evaluated and based on performance in active/targeted accounts(metrics):

Meet / exceed quota for the strategic Heartflow account (within existing customer locations)
cCTA growth (conversion of non-invasive tests) and FFRct penetration / case growth over baseline (% and $) in assigned accounts.

Skills Needed:

Proven sales skills and track-record of sales achievement
Account development - Experience building and supporting strong clinical programs is preferred.
Clinical / technical proficiency - Quick learner able to grasp new clinical/technical information and then disseminate to customers.
Develop relationships with key account stakeholders, to include admin, admin support, key cardiologists, key referring physician practices, hospital marketing and key strategic personnel to drive awareness of a cCTA/FFRct pathway, broaden Heartflow referrals, and deepen Heartflow adoption.
Work in a cross functional capacity to coordinate field and HQ resources needed to support focused customers and execute program development plans, support sales, marketing, education and training.
Customer-focused mentality.
Ability to explain medical technologies to referring physicians and health care professionals.
Knowledge of cardiac patient pathways and diagnostic technology is preferred.
Self-motivated and ability to initiate, organize, and complete projects.
Excellent problem-solving ability, especially under pressure.
Extremely strong work ethic.
Works well in a cross-functional team environment.
Ability to work effectively with customers from a wide range of technical and clinical backgrounds.
Excellent verbal and written communication skills. Professional etiquette.
Experience with Salesforce.com or similar CRM

Educational Requirements & Work Experience:

4-year degree with 5+years of related sales or clinical experience or 2-year degree with7+ years related sales or clinical experience.
Degree in Science, Medical, Business, Marketing or Technical field is preferred.
Prior experience in medical device, cardiology pharmaceuticals, cardiology radio-pharmaceuticals, hospital, or medical software is highly desired.
Experience with introducing new cardiovascular technologies into hospitals is highly desired.

#LI-Remote

Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.

Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals.

Heartflow has become aware of a fraud where unknown entities are posing as Heartflow recruiters in an attempt to obtain personal information from individuals as part of our application or job offer process. Before providing any personal information to outside parties, please verify the following: A) all legitimate Heartflow recruiter email addresses end with “@heartflow.com” and B) the position described is found on our careers site at www.heartflow.com/about/careers/.