Job Summary:

We are seeking a motivated and results-driven Solar Sales Development Representative (SDR) to join our Residential Solar team. This role is responsible for generating qualified homeowner appointments for Solar Account Managers through high-volume outbound/inbound prospecting and lead qualification.

The ideal candidate will play a critical role in driving top-of-funnel pipeline by engaging prospective customers, educating them on the benefits of residential solar, and scheduling qualified consultations. This position is focused on outbound calling, inbound lead management, follow-up communication, and appointment pipeline development. This role does not carry closing or full-cycle sales responsibilities and is focused exclusively on pipeline generation and appointment setting.

This role is full-time and offers competitive benefits, base salary + commission, and strong opportunities for career growth into full-cycle sales roles within a rapidly growing industry.

Primary Responsibilities:

• Generate and qualify leads for residential solar through high-volume outbound prospecting, including phone calls, email outreach, and SMS communication.
• Engage with prospective customers to introduce residential solar solutions, assess initial interest, and determine qualification based on established criteria (homeownership, energy usage, and eligibility factors).
• Schedule qualified appointments for Solar Account Managers, ensuring all required information is captured and accurately documented.
• Execute structured follow-up efforts to confirm appointments, improve show rates, and maintain consistent multi-touch engagement with prospective customers.
• Maintain accurate records of outreach activity, customer interactions, lead status, and pipeline progression within CRM systems.
• Collaborate closely with Solar Account Managers to ensure high-quality appointment handoff and alignment on prospect expectations.
• Consistently meet or exceed daily, weekly, and monthly activity and performance metrics, including call volume, contact rates, and appointments set.
• Build interest and maintain engagement by utilizing strong communication and objection-handling skills when speaking with prospective customers.
• Effectively manage time and prioritize outreach efforts to maintain a steady pipeline of qualified appointments.
• Stay informed on residential solar offerings, basic industry concepts, and company value propositions to effectively communicate with prospective customers.
• Occasional travel required for company sponsored training and events.

Required Skills:

• Strong verbal communication skills with the ability to quickly build rapport and engage customers over the phone.
• Comfortable working in a high-volume outbound calling environment with activity-based performance expectations.
• Detail-oriented with strong organizational and time management abilities.
• Self-motivated and results-driven, with a demonstrated ability to meet or exceed performance goals.
• Ability to manage multiple communication channels including outbound calls, email, and SMS.
• Ability to handle objections, navigate customer concerns, and maintain professionalism in a fast-paced environment.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (particularly Outlook and Excel) and CRM platforms.
• Highly adaptable with the ability to respond effectively to feedback and process changes.
• Interest in renewable energy and sustainability preferred.
• Highly entrepreneurial mindset with a strong desire to succeed in a performance driven role

Minimum Education and Experience:

• Bachelor’s degree in Business, Marketing, Sales, or related field or Minimum of 1 year prior experience in sales, customer service, call center, or lead generation role is preferred
• Experience working in a metrics-driven environment is preferred.
• Experience with CRM systems is preferred.
• Ability to work in a remote or hybrid environment as required.

Performance Expectations & Metrics:

• Daily outbound call volume
• Customer contact / conversation rate
• Qualified appointments scheduled
• Appointment “sit” (show) rate
• Lead-to-appointment conversion rate
• Appointment quality as measured by downstream sales outcome

Work Authorization: Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.

Salary Range:

*This range reflects base pay only. Incentive earnings, like commissions or bonuses, are not included.

How We Support Your Wellbeing:

Our employees are our most valuable asset. That’s why at IGS, we are committed to offering a holistic benefit program that allows employees to stay healthy, feel secure, and maintain flexibility in their wellbeing journey.

• Healthcare Essentials: Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions.

• Mental Wellbeing: Robust support through Headspace and free mental healthcare visits for you and your dependents.

• Family Planning Support: Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.

• Financial Readiness: Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools.

• Work-Life Balance: Paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.

Equal Opportunity Employment:

It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited. If you require a reasonable accommodation to complete any part of the application or interview process, please contact HRLOA@igs.com.