For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.
Essential Functions:
- Develops and implements regional strategies and programs including policy development, review, and amendments in line with employment legislation, Company policy and best practice.
- Makes recommendations for improving existing benefits programs.
- Ensures all HR policies relating to employee relations are kept up to date with employment law changes.
- Ensures the HR team appropriately, effectively and professionally addresses employee relation issues, in a timely manner.
- Creates and maintains the necessary documents and forms to support the policies and procedures put in place.
- Participates in developing department goals, objectives, and systems.
- Participates in global synchronization and streamlining, at times lead integration workstreams.
- Advises management in appropriate resolution of employee relations and absence issues. Attends manager and colleague meetings as necessary.
- Ensures the hiring process is structured, efficient, and fits within the guidelines of the company’s Standard Operating Procedures (SOPs).
- Creates and facilitates relevant training programs.
- In some instances, acts as the liaison between HR and Payroll.
- Maintains HRIS system and updates as necessary in a timely manner.
- Responds to inquiries regarding policies, procedures, and programs, ensuring smooth communication and prompt resolution of all queries.
- Creates and maintains job descriptions for all permanent full-time and part-time roles.
- Conducts workplace investigations and follow-ups on employee concerns.
- Works in partnership with all employees to resolve issues and disputes including employee relations cases such as disciplinary and grievance.
- Ensures that confidentiality and relevant data protection requirements are met at all times.
- Conducts, new employee orientations and other sessions as deemed appropriate in the area of employee relations.
- In some countries, coordinate requests sent to the HR Department inbox and signposting requests to relevant HR Department team members.
- Manages human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and developing HR staff.
- Ensures the HR Team appropriately, effectively, and professionally addresses employee relation issues.
- Ensure compliance with local regulations by understanding and staying current with applicable regional laws.
- Leads employee engagement and recognition initiatives.
- Fosters and maintains a positive and professional working relationship with all customers, including management staff, contract staff, permanent hires, and clients.
- Other duties as assigned.
Necessary Skills and Abilities:
- Possess effective written and oral communication skills; ability to write, type, express or exchange ideas of a technical nature by means of the spoken word; convey information/instructions accurately; receive detailed information through oral or written forms and to translate those instructions into physical execution of tasks.
- Working knowledge of Microsoft Word, Excel, Outlook; knowledge of ACT, VISIO, and PowerPoint desired.
- Ability to sit and type for long periods of time.
- Ability to coach managers and colleagues.
- Must be organized.
- Able to multitask.
- Discreet and ethical.
- Strong problem-solving skills.
- Extensive knowledge and experience in Conflict Management, Federal and Multi-State Labor Laws, Benefits Administration, Compensation, Recruitment, Employee Relations, and Employee Development.
Educational Requirements:
- B.S./B.A. in Human Resources or related field required.
- Comprehensive knowledge of labor laws, leave laws, performance management, benefits, compensation, organizational planning & development, and employee relations.
- Professional certification such as SHRM PHR or Chartered Institute of Personnel and Development (CIPD) desired.
- CIPD Level 5 desired.
Experience Requirements:
- Minimum 10 years’ experience in Human Resources field required.
We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.
All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.
Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office.
***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***
