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Traveller Support Agent - Trilingual French, English and Spanish Speaker Brazil – Remote at OnSpot Travel Solutions

Role overview

Qualifications

  • 3+ years in customer support or hospitality in the travel industry
  • Fluent French, English and Spanish
  • Passion for travel and global destinations
  • Empathy, adaptability, and strong communication skills

Responsibilities

  • Support travellers in real time
  • Manage requests and unexpected situations
  • Ensure excellent service throughout their journey

Key facts

  • Remote from: Brazil
  • Full time
  • Mid-level (2-5 years)
  • English, French, Spanish

Other skills

  • Hospitality
  • Multitasking
  • Communication
  • Empathy
  • Adaptability
  • Quick Learning

About the company

OnSpot travel assistance logo

OnSpot travel assistance

Travel & Tourism

Company details

IndustryTravel & Tourism

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Job description

Passionate about travel and customer experience? Join our team!
We’re looking for a Traveller Support Agent to assist an international clientele and help deliver smooth, high-quality travel experiences.
Your role:
Support travellers in real time, manage requests and unexpected situations, and ensure excellent service throughout their journey.

What we’re looking for:

  • 3+ years in customer support or hospitality in the travel industry
  • Job opening only for residents of Brazil.
  • Fluent French, English and Spanish required.
  • Passion for travel and global destinations
  • Empathy, adaptability, and strong communication skills
  • Comfortable multitasking in a fast-paced environment
  • Autonomous, organized, and quick to learn
  • Flexible working hours
  • Organized, adaptable, and comfortable multitasking under pressure
  • Confident using CRM and operational tools
  • Passion for travel and customer experience

What we offer:

  • Fully remote position
  • Independent Contractor agreement(PJ or MEI)
  • International and dynamic environment

If you enjoy helping people and thrive in travel-related environments, we’d love to hear from you!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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