OnSpot travel assistance
Travel & Tourism
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Passionate about travel and customer experience? Join our international team!
We’re looking for a Customer Experience & Travel Support Agent to join our team and contribute to smooth, personalized travel experiences for an international clientele.
Your role
You’ll be part of a dynamic travel operations team, supporting different stakeholders throughout the travel journey and helping ensure that requests are handled efficiently, accurately, and with a high level of service.
The role involves managing requests, coordinating with different partners, finding solutions, and handling unexpected situations in a fast-paced international environment.
What we’re looking for
3+ years of experience in travel, hospitality, customer service, or a related field
Fluent English and Italian required. French is a plus
Strong communication and interpersonal skills
Customer-oriented, proactive, and solution-focused
Comfortable managing multiple requests and priorities
Autonomous, organized, and quick to learn
Comfortable working with digital tools and CRM systems
Flexible and adaptable, including working flexible hours when required
Genuine interest in travel and international destinations
What we offer
Fully remote position
Independent Contractor agreement (PJ or MEI)
International and multicultural environment
Dynamic start-up atmosphere
The opportunity to work in the travel industry with an international clientele
If you enjoy travel, solving problems, working with people, and being part of a fast-moving international team, we’d love to hear from you!
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
Marcus Rivera
Chief Revenue Officer
GBS Benefits, Inc.
Ontario Northland
Capita
E.ON Next
Capita
OnSpot travel assistance
