Key Facts

Remote From:

United States

Category: Director of Logistics

Full time

Senior (5-10 years)

170 - 170K yearly

English

Hard Skills

Strategic Leadership Cerner EHR Project Management Sales Management Digital Transformation Health Information Technology Microsoft Planner Risk Management

Other Skills

•
Budgeting
•
Communication
•
Analytical Skills

Roles & Responsibilities

5+ years of experience as an Application Manager or relevant experience
Current Application Certification (i.e. Epic Ambulatory)
Bachelor’s degree or relevant experience
Managed Services experience preferred

Requirements:

Provide strategic leadership and direction for the Application Managed Services department, driving operational excellence and achieving service level agreements (SLAs)
Oversee the day-to-day operations of the various clients ensuring metrics are met
Collaborate with Sales team and Practice Leaders on pricing proposals, statement of work documentation, and client presentations to drive business
Develop and manage the application team budget, tracking gross margin and resource utilization to optimize operational efficiency

Job description

Job Summary:

The EHR Director Tier 2 is a key member of PivotPoint's Tier 2 Managed Service Division, responsible for the strategy and delivery of the EHR Application Team. This role provides oversight to managed services clients and staff. The ideal candidate will have worked as an EHR manager, has experience driving sales, developing best practices, monitoring financial metrics, and driving strategy within the team.
Competitive salary with full benefits (medical, dental, vision, 401k, flex time off, and more).
Occasional after-hours, weekend, and holiday work may be required in this role.

Roles and Responsibilities:

Provide strategic leadership and direction for the Application Managed Services department, driving operational excellence and achieving service level agreements (SLAs).
Oversee the day-to-day operations of the various clients ensuring metrics are met.
Collaborate with Sales team and Practice Leaders on pricing proposals, statement of work documentation, and client presentations to drive business.
Establish, build and maintain executive-level relationships with CIOs, CFOs, COOs, CMIOs, and other healthcare leaders.
Prepare case studies and present best practices at various conferences and to the internal team
Develop and manage the application team budget, tracking gross margin and resource utilization to optimize operational efficiency
Create, monitor and analyze performance metrics, identifying areas for improvement and implementing corrective actions as needed
Evaluate new technology and provide recommendations on systems that could enhance team performance (i.e. time tracking, capacity, project management)
Provide regular reporting and presentations to leadership, highlighting performance, challenges, and recommendations for improvement.

Travel Requirements:

Required Skills and Abilities:

Must have strong strategic leadership skills with the ability to grow, optimize and guide large-scale digital transformation projects
Ability to lead the sales cycle for Application opportunities from identifying the opportunity, qualifying the lead, presenting the material and contract execution
Experience leading EHR implementations and optimization initiatives, providing strategy and project planning guidance to team
Deep understanding of budgeting including capacity planning and resource utilization
Strong communication skills including executive report out and leading various meetings
Experience with healthcare IT project management, agile methodologies, and tools like Microsoft Planner
Ability to analyze project progress, identify risks, and implement corrective actions
Experience managing organizational change to ensure EHR adoption and operational efficiency

Education and Experience:

5+ years of experience as an Application Manager or relevant experience.
Managed Services experience preferred
Current Application Certification (i.e. Epic Ambulatory)
Bachelor’s degree or relevant experience

Determining compensation for this role (and others) at Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Highspring believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure to be between the range below. The individual may also be eligible for a variety of bonus and financial incentives based on individual and company performance.

Base Compensation Range

$140,000—$170,000 USD

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