IT Release Manager - HEX

Description

At Sequoia Connect, we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your "Human OS" and accelerating your growth through world-class, high-impact projects.

We are currently partnering with a rapidly growing, automation-led powerhouse that serves 31 Fortune 500 companies across the financial, healthcare, and manufacturing sectors. With a global workforce of over 32,000 employees and a presence in 28 countries, our client is a titan of digital transformation. Their "Automate Everything, Cloudify Everything" strategy ensures you will be working at the absolute forefront of AI-driven automation and cloud solutions.

This is your chance to thrive in a "Customer Success, First and Always" environment that prizes continuous learning and radical ownership. You will collaborate within an international network of expertise across 39 delivery centers worldwide, gaining exposure to complex engineering challenges that redefine industrial standards. If you are a driven professional looking for a dynamic, forward-thinking workplace where your growth is the priority, this is where you belong.

We are currently searching for a Job Position:

Responsibilities

• Release Cycle Management: Plan, schedule, and oversee end-to-end release activities and windows, ensuring seamless delivery across environments.
• Risk & Dependency Management: Assess potential risks, impacts, and cross-team dependencies, developing proactive mitigation actions.
• Governance & Compliance: Maintain strict process compliance, actively participate in Change Advisory Board (CAB) meetings, and manage release controls for internal/external audits.
• Stakeholder Coordination: Act as the central point of contact to coordinate plans and alignments across internal teams, third-party suppliers, service providers, and business leaders.
• Communication & Scope Management: Provide clear, timely communication regarding release schedules, QA plans, commitments, changes, and scope updates to both technical and non-technical audiences.
• Process Improvement: Identify operational gaps within the current release framework and recommend structural improvements to enhance efficiency.
• Reporting & Analytics: Track, measure, and report on operational performance using KPIs, SLAs, metrics, and interactive dashboards.

Requirements

• Experience managing release cycles, release windows, and end-to-end release activities
• Ability to assess risks, impacts, dependencies, and mitigation actions
• Knowledge of process compliance, audits, CAB participation, and release controls
• Coordination across internal teams, suppliers, service providers, and business stakeholders
• Clear communication of plans, commitments, risks, changes, QA plans, schedules, and scope updates
• Ability to identify process gaps and recommend operational improvements
• Use of KPIs, SLAs, metrics, and dashboards for regular tracking and reporting
• Strong understanding of ITIL and the customer’s IT landscape, services, and functional technologies

Languages

• Advanced Oral English.
• Advanced Spanish.

Note:

• Fully remote.

If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: https://www.sequoia-connect.com/careers/

Requirements

• Experience managing release cycles, release windows, and end-to-end release activities
• Ability to assess risks, impacts, dependencies, and mitigation actions
• Knowledge of process compliance, audits, CAB participation, and release controls
• Coordination across internal teams, suppliers, service providers, and business stakeholders
• Clear communication of plans, commitments, risks, changes, QA plans, schedules, and scope updates
• Ability to identify process gaps and recommend operational improvements
• Use of KPIs, SLAs, metrics, and dashboards for regular tracking and reporting
• Strong understanding of ITIL and the customer’s IT landscape, services, and functional technologies