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IT Product Manager

Role overview

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
  • Minimum of 5 years of experience in product management within technical and professional customer service.
  • Must have technical experience working with Salesforce.
  • Proficiency in product management tools and software, such as ADO, and Agile methodologies.

Responsibilities

  • Identify customer needs, industry trends, and competition through thorough research.
  • Maintain communication and collaborate with stakeholders, including sales leadership, business leaders, customers, and technical teams.
  • Develop and articulate a clear product vision and strategy that aligns with the company's goals.
  • Manage and prioritize the backlog and participate in planning events.

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • IT Product Manager
  • English

Hard skills

Other skills

  • Customer Service
  • Communication
  • Strategic Thinking
  • Problem Solving

About the company

Daktronics logo

Daktronics

Electronic Equipment, Instruments & Components

Every day, in nearly 100 countries around the world, millions of people depend on Daktronics scoring and electronic display systems for information and entertainment. Our LED displays provide vital travel information in airports and train stations, and along highways. They also tell you the price of gas and advertise store specials as you make your daily commute, and enhance your spectator experience when you’re in a sports stadium, whether for a high school sporting event or for your favorite pro sports team. In 1968, Daktronics began with a purpose: To provide career opportunities to South Dakota college graduates who were having difficulty finding challenging careers within the state. That remains an important part of our purpose. But our vision and company have grown. The success of our scoreboards, large-screen displays, messaging displays, audio systems and their respective control systems means our work is visible worldwide. The services we deliver to our customers are critically important to our success as well. We develop solutions. We lead the LED video and messaging display industry because we focus on solving our customers' challenges. We stand behind our promises with quality products and reliable services. www.daktronics.com www.twitter.com/daktronics www.twitter.com/DAKTjobs www.facebook.com/daktronics www.facebook.com/Careers-at-Daktronics www.youtube.com/daktronicsinc www.instagram.com/daktronicscareers Find open jobs at: www.daktronics.com/employment

Company details

Company typeLarge
IndustryElectronic Equipment, Instruments & Components
Company size1001 - 5000

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Job description

Position Summary:

**Applications will be accepted through 21 October 2026. Please note that submissions may not be reviewed prior to this deadline.**

When you work at Daktronics, you’ll be part of something amazing. We design, engineer, manufacture and support bold, eye-catching digital LED display technology and audio systems.

Our products bring excitement to professional, college and high school games. They attract customers for businesses around the world, and even provide direction for people as they travel, work and play.

As part of the Daktronics team, you’ll have interesting, impactful work with flexible opportunities. You can learn and grow at a company that provides competitive compensation and meaningful benefits – and the people are second to none.

What will the work look like for me? 

While this position is part of our IT (Information Technology) team, your primary focus will be to partner with individuals and teams across our organization. Your role is to understand the needs of stakeholders, engage digital transformation leaders, and collaboratively determine how to best invest in technology solutions (IT products). You will lead and manage the product lifecycle of solutions, including product vision, roadmaps, and backlog to maximize value for stakeholders. This position requires a blend of technical expertise, strategic thinking, and cross-functional collaboration.  

Your responsibilities will include:  

  • Exploring Markets and Users: Identify customer needs, industry trends, and competition through thorough research.  
  • Stakeholder Collaboration: Maintain communication and collaborate with stakeholders, including sales leadership, business leaders, customers, and technical teams, to ensure visibility, alignment and informed decision-making.  
  • Product Vision and Strategy: Develop and articulate a clear product vision and strategy that aligns with the company's goals and objectives.  
  • Backlog Ownership and Prioritization: Manage and prioritize the backlog and participate in planning events. Ensuring work is prioritized based on business value, stakeholder needs, and aligned with broader Daktronics objectives.  
  • Product Development: Partner with cross-functional teams in the design, development, and launch of new products and features.  
  • Deliver value: Leverage the continuous delivery pipeline to release value with higher velocity and predictability.  
  • Risk Management: Identify potential risks and develop mitigation plans to ensure smooth product implementation.  
  • Customer Feedback: Gather and analyze customer feedback to continuously improve product offerings.  

Where is this opportunity located? 

This role is based in a remote office setting, with occasional travel to meet with technical teams and stakeholders. Standard working hours in the Central Time zone, some evening or weekend work during critical project phases or launches. This position is open to candidates eligible to work in the U.S.  

What are the pay and perks? 

The typical hiring range for this position is $100,000 to $125,000 based on the location of US Remote. The actual offer will consider a wide range of factors, including relevant education, experiences, location, and applicable local legislation.  

Information about Daktronics benefits can be found on our website Career Opportunities (https://www.daktronics.com/en-us/employment/careers). This information is intended to be a general overview and may be modified by Daktronics at any time.  

Qualifications:

To be considered for IT Product Manager, we require the following:

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.  
  • Minimum of 5 years of experience in product management within technical and professional customer service.  
  • Must have technical experience working with Salesforce.  
  • Must have experience engaging with strategic partners and building strong partner relationships.  
  • Proficiency in product management tools and software, such as ADO, and Agile methodologies.  
  • In-depth understanding of technical and professional customer service required.  
  • Proven ability to work with and motivate cross-functional teams.  
  • Effectively exercise discretion and independent judgment. 
  • Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely.  
  • Commitment to understanding customer needs and delivering solutions that exceed expectations.  
  • Experience working in an Agile environment with a focus on iterative product development.  
  • The selected individual must be able to travel by air and ground and comply with the Daktronics Driver Eligibility Policy to begin and maintain employment. This requirement will be verified through a motor vehicle record (MVR) check conducted in accordance with applicable federal, state, provincial, and local laws.  
  • Fluent in English, written and verbal.
  • Applicants must be 18 years of age or older.
  • Daktronics does not sponsor, renew, or extend immigration visas for this position.

Ready to make an impact? Apply now and start your journey with Daktronics.

Daktronics is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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