Solutions Engineering Manager, West (Enterprise)

Location: This is a remote role based in the Western United States.

Why You'll Love This Role

The Solutions Engineering Manager is responsible for hiring, mentoring, and assessing Solutions Engineers as it relates to their pre-sales and account management responsibilities.
As the Solutions Engineering Manager, you will oversee a team of Solutions Engineers and your goal will be to attract, develop, and retain top talent.

As An Active Member Of Our Team, You Will…

• Lead the Enterprise West Solutions Engineering team, reinforcing sales methodology and metrics-led best practices
• Provide ongoing mentorship to SEs on pre-sales techniques for securing new clients and expanding within existing customers, across our full portfolio of solutions
• Continually assess and develop the technical capabilities of each team member to ensure each SE reaches and maintains the required technical knowledge to perform their pre-sales duties effectively
• Provide periodic performance reviews, assess skill sets, handle personal issues, and provide personal/professional development opportunities
• Partner with Regional Sales Directors and support Sales/SE teams, leveraging sales campaigns in order to achieve revenue targets
• Identify problem areas and formulate relevant solutions, and execute on solutions effectively.
• Support Sales Reps + SE teams with their sales campaigns and customer management activities in order to ensure a high rate of success and achieve revenue targets, by assessing customer information, identify and address problem areas, formulate relevant solutions, and present solutions effectively
• Deliver sales presentations, present technical information about Cribl’s products and services, and support Proof of Value events
• We are a remote-first company and this territory spans multiple time-zones – you may be required to perform duties outside your standard working hours

If You’ve Got It - We Want It

• Proven track record of successfully leading a technical pre-sales region at a software company that drives target attainment, meeting monthly, quarterly, and annual quota targets 
• Ability to teach SEs how to identify new and existing opportunities through consultative selling methodologies
• Experience in understanding and executing sales plays with an SE team, specifically land and expand plays, and tailoring those plays to drive revenue in your region
• Ability to communicate effectively in presentations with executive-level customers, direct reports, and the Cribl Leadership Team
• Experience building technical champions within customers and prospects, including fostering relationships with senior executives
• Proven self-starter with a motivated attitude to be able to manage multiple tasks, projects, and responsibilities simultaneously
• Ability to work under pressure and meet deadlines, while maintaining a pleasant and professional attitude towards your team, customers and co-workers
• Bachelor’s Degree or equivalent AND and a minimum of 3-5 years of experience in pre-sales leadership
• Ability to travel approximately 30%
• Strong preference will be given to candidates with a background in selling Security and/or DevOps solutions.
• Candidates must live in the  Western United States

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