XTN-0D1B615 | SERVICE IMPLEMENTATION ENGINEER (SIT AGENT) - REMOTE

The Purpose Driven Career Objectives of a Network /System / Database Administration at KMC:

Nuspire is a leading managed security services provider (MSSP) founded over 20 years ago to revolutionize the cybersecurity experience by taking an optimistic and people-first approach. Our deep bench of cybersecurity experts use world-class threat intelligence and 24x7 security operations centers (SOCs) to detect, respond and remediate advanced cyber threats.

Position Description:

Service Implementation Engineer / Agents are responsible for the design, configuration, and remote installation of customer network and security solutions and services.

To apply for Network /System / Database Administration, you are excellent at:

• Performing the installation and configuration of system hardware, software, device drivers, and patches.
• Performing diagnostic tests and troubleshooting to identify client issues.
• Verifying functionality of hardware and software components on client devices
• Talking to customers’ over the phone or via email to provide solutions to technical problems
• Performing audits on internal systems and databases.
• Operating and working with equipment such as computer peripherals, diagnostic tools, printers, and motherboards.
• Repairing or replace faulty components in proprietary network devices.

Your Success Profile includes:

• Ability to meet deadlines, manage stress effectively in high-pressure situations, and self motivated
• Understanding of IT principles and an ability to communicate technical concepts effectively
• Strong sense of discretion and confidentiality required
• Solid understanding of OSI model layers 1 & 2
• Superior IT problem-solving skills.
• Ability to work long hours in a mission critical environment with occasionally stressful situations.
• Experience with the Windows Operating System
• Familiarity with security tools such as: Fortinet, Palo Alto, Cisco, Cisco Firepower,

Education/Certifications/Training Required:

• Associates or Bachelor’s Degree in Computer Science or related field
• 1+ years’ experience in computer networks and systems maintenance
• Comptia A+ certification