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Director, Monetization and Market Intelligence

Role overview

Qualifications

  • 7+ years of experience in B2B SaaS Monetization, Product Strategy, Strategic Corporate Intelligence, or Tech Management Consulting
  • Proven Leadership: Experience managing and mentoring direct reports
  • The 'Dual-Impact' Track Record: Successfully owned both sides of building competitive/market intelligence frameworks and designing/executing multi-tiered SaaS packaging and pricing models
  • Advanced Monetization Methodologies: Deep experience running quantitative willingness-to-pay research

Responsibilities

  • Monitor global hospitality tech trends and macroeconomic shifts to identify emerging threats and new commercial opportunities
  • Establish a framework for monitoring competitor product launches, financial health, and strategic pivots
  • Conduct win/loss research with Sales Operations to identify trends and turn findings into actionable product or pricing adjustments
  • Own the design, execution, and continuous optimization of Revinate’s pricing models

Key facts

Other skills

  • Leadership
  • Business Acumen
  • Collaboration
  • Communication
  • Problem Solving

About the company

Revinate logo

Revinate

Computer Software / SaaS

True to the industry we serve, we love to travel, work hard, help others, and make the most of every day. We’re a global team of mountain bikers, surfers, parents, golfers, Star Wars fans, hikers, chefs, and football fans (both kinds!) who are connected by a #OneRevinate spirit. You might find us in California, Oregon, London, Singapore, Amsterdam, or Barcelona — or wherever the world takes us — working across time zones and countries to delight our customers as they delight their guests. Life on the inside is fast, fun, contemplative, energizing — a few of the words Revinators have used to describe the environment here. Come in and take a closer look at the our culture and how it unfolds! Pub quizzes, 3rd Thursday meet-ups, culture club, Olympics at the park, cookouts — there is a lot happening. Come in, take a look, and you will see us laughing, caring, arguing, too, at times. It’s hard to forget a Revinator when you have met one! What’s your passion? We’d love to bring it to our team. Want more details? Here are some numbers: —> 480 Revinators worldwide. —> 4 international offices, located in California, Oregon, Amsterdam, and Singapore. And we support people working remotely as well. —> 12,000 worldwide implementations. We’d tell you about all the awards we won but we lost count. Awards like 4x Top Place to Work and 4x #1 CRM/Marketing product from HotelTechReport.

Company details

Company typeSME
IndustryComputer Software / SaaS
Company size501 - 1000

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Job description

Revinate is proud to be a Great Place To Work Certified company! Check out what our employees say makes working here so great: Great Places To Work x Revinate
 
This is a remote position, but candidates must reside within the greater Atlanta or Austin area. 
 

Company Overview

Revinate is a direct booking platform that leads the hospitality industry in driving direct revenue and increased profitability.

Our products and our people combine to give hoteliers the superpowers they need to crush their goals. With Revinate, hoteliers shift share away from OTAs and drive tangible results across an individual property or a portfolio. Our industry-leading, AI-powered, customer data platform collects, unifies and, synthesizes data giving hoteliers a foundational advantage.

Hoteliers gain critical intelligence – guest lifetime spend, stay preferences, ancillary revenue, and more. With Revinate’s Rich Guest Profile® data points, hoteliers don’t need to guess who their most profitable guests are, or how to drive conversions across email, voice, messaging, and digital channels.

Revinate's direct booking platform and omnichannel communication technology powers 1.1 billion Rich Guest Profiles across 12,500+ hotels to drive over $24 billion in direct revenue.

Be a superhero. Join the mission. Transform the industry.

Get Revinate. Get superpowers.


Role Overview

We are seeking a forward-thinking, data-driven Director, Monetization and Market Intelligence to serve as both the eyes and ears of our organization and the architect of our monetization engine. Reporting directly to the Chief Product Strategy Officer (CPSO), you will operate at the critical intersection of market reality and commercial execution.

In this dual-impact role, you will be responsible for tracking macroeconomic trends, analysing competitor movements, and deeply understanding shifting buyer personas to identify what we should build next to maintain a high Product Vitality Index and avoid market disruption. Simultaneously, you will turn those insights into action by owning the monetization models for our existing portfolio and upcoming product launches—designing, testing, and executing pricing and packaging strategies that maximize customer lifetime value (LTV), accelerate market adoption, and optimize profitability in collaboration with a dedicated Pricing Manager on your team.

As a strategic bridge between Product, Sales, Marketing, and Finance, you will be a key input in ensuring our long-term R&D roadmap is ahead of the curve; be a strategic pricing partner on complex deals; and ensure our pricing models accurately reflect the true value delivered by our engineering team.



 

What You’ll Do
  • Macro & Micro Market Analysis: Monitor global hospitality tech trends, macroeconomic shifts, and hospitality buyer behavior to identify emerging threats and new commercial opportunities

  • Competitive Analysis: Establish a continuous framework for monitoring competitor product launches, feature developments, financial health, M&A activity, and strategic pivots to protect our market positioning. You will own understanding the market by geo by competitor, understanding what products do, how they are priced, who is being sold to, and ultimately determine what that actually means for us

  • Win/Loss Analysis: Partner with Sales Operations to conduct rigorous win/loss research. And identify trends regarding why Revinate wins or loses deals, and turn those findings into actionable product or pricing adjustments

  • Executive Briefings: Serve as the trusted internal advisor to the C-suite, Product, and Sales leadership on competitor movements and market shifts

  • Monetization Architecture: Own the design, execution, and continuous optimization of Revinate’s pricing models

  • Packaging & Feature Tiering: Lead the cross-functional strategy for packaging new products and bundling existing features to maximize customer lifetime value

  • Value Metric Discovery: Conduct quantitative research (e.g., Conjoint Analysis, Van Westendorp modeling) to determine customer willingness-to-pay and discover ideal value metrics

  • Sales Enablement & Discounting Guardrails: Collaborate with Finance and Revenue Operations to establish standard discounting floors, approval workflows, and pricing calculators that empower Sales while protecting margins

  • Strategic R&D Input: Synthesize market data and competitive gaps into highly actionable briefings for Product and Engineering leadership to validate, redirect, and future-proof our R&D roadmap investments


  • What You’ll Bring
  • 7+ years of experience in B2B SaaS Monetization, Product Strategy, Strategic Corporate Intelligence, or Tech Management Consulting

  • Proven Leadership: Experience managing and mentoring direct reports

  • The "Dual-Impact" Track Record: You have successfully owned both sides of the coin: building competitive/market intelligence frameworks and designing/executing multi-tiered SaaS packaging and pricing models

  • Advanced Monetization Methodologies: Deep, hands-on experience running quantitative willingness-to-pay research

  • Commercially Minded & Financial Astute: Expert-level understanding of B2B SaaS unit economics (LTV, CAC, Net Revenue Retention, ARPU) and a history of successfully building standard discounting guardrails and sales enablement tools

  • Win/Loss & Market Research: Experience collaborating with Sales Ops to turn raw win/loss data into actionable product and pricing pivots


  • Benefits
  • Competitive Health Benefits: Revinate offers multiple insurance options
  • Paid Family & Parental Leave: A comprehensive paid leave program, ensuring you have the time you need.
  • Family Building Benefits: Revinate offers multiple medical plans, including a buy-up option with $20,000 of coverage for medically necessary fertility treatments.
  • Excellent Dental and Vision Benefits
  • 401(k) Program: Includes an employer match
  • Optional plans for Short & Long Term Disability insurance, as well as Life insurance
  • Paid Flex time off
  • Employee Assistance Program (EAP)
  • Perks: Monthly work from home stipend, Telehealth access, Peloton benefits and many more.
  • Interview Process 
    We're excited you're considering a career with Revinate! Our goal is to ensure this is the right opportunity for you, while also determining if you're the right fit for our team. The interview process for this role is designed to be a two-way street, where you'll get to know us just as we get to know you.
     
     - Recruiter Screen - 30 minutes via Phone 
     - Hiring Manager Interview - 45 minutes via Google Meet
     
    We are currently finalizing the specific stages of our interview process. 
     
     
     
     
    Revinate values the flexibility of a remote workforce and the benefits of localized hiring. We focus on specific cities to foster local communities and enhance team cohesion, allowing employees to collaborate, attend local events, and build a strong sense of community and company culture.
    Candidates must be located in the city listed in the job application. Thank you!
     
    Revinate is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complementary.
     
     
    Important Security Alert
    We have been made aware of fraudulent activities involving individuals impersonating our HR team and offering fake job opportunities. Please be vigilant and ensure your safety by verifying all job offers.
     
    For Authentic Opportunities: Only refer to our official careers page on our company website. Your security is our priority. If you encounter any suspicious activity, please report it immediately. Stay safe and secure! You can confirm or inquire with any questions by reaching out to recruiting@revinate.com
     
     
     
     
    AI and Hiring 
    Please note that interviews at Revinate will be recorded using brighthire.ai. As we continue to build more structure into our interview processes -- the best way to eliminate unconscious bias! We are encouraging our interviewers to focus more on our candidates and the conversation than taking notes. Instead, we can rely on brighthire.ai to do the note taking for us. If you’re uncomfortable with recording your interview, please let us now. We’ll opt you out.   
     
    #LI-remote

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    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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