Senior Functional Consultant

The Senior Functional Consultant serves as the critical bridge between e-invoicing regulatory mandates, business processes, and technical implementation teams. You will translate complex global e-invoicing and continuous transaction control (CTC) requirements into structured, applicable designs. These will ensure successful implementation across Avalara's E-Invoicing and Live Reporting (ELR) ecosystem.

Reporting to the Global Professional Services Leader, you will work with mandate subject matter experts, engineering teams, ERP connector teams, implementation consultants, AI partners, and strategic technology partners. You will consistently interpret, document, and implement regulatory requirements. You will combine deep functional knowledge of Procure-to-Pay (P2P) and Order-to-Cash (O2C) processes with technical consulting and solution design capabilities.

The ELR Technologist is both a trusted advisor and implementation lead, helping accelerate customer onboarding, reduce deployment friction, improve implementation consistency, and create successful customer outcomes.

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Regulatory Translation & Solution Design

• Partner with ELR mandate SMEs to understand evolving global e-invoicing requirements.
• Translate regulatory mandates into standardized business and technical design artifacts.
• Develop reusable implementation patterns, integration requirements, process flows, and solution blueprints.
• Create living requirements documentation that evolves alongside regulatory changes.

ERP & Business Process Consulting

• Analyze customer Order-to-Cash (O2C) and Procure-to-Pay (P2P) processes and identify impacts from e-invoicing mandates.
• Map business processes to ELR platform capabilities and ERP integrations.
• Advise customers, partners, and other teams (e.g. product, integration, professional services, and business development teams) on best practices for e-invoicing adoption and compliance.
• Support solution design workshops and discovery sessions.

Implementation & Delivery Leadership

• Guide implementation teams (both internal and external), and integration teams through mandate-specific requirements and design decisions.
• Support onboarding and deployment activities for new ELR customers and partners.
• Provide consultation during project execution to ensure successful implementation outcomes.
• Identify risks, gaps, and dependencies early and guide resolution across partners.

Cross-Functional Collaboration

• Be the primary contact between regulatory SMEs, product management, engineering, connector teams, implementation teams, and partners.
• Facilitate requirement clarification and ongoing partner understanding.
• Support internal and external partner enablement activities.
• Contribute to training materials, implementation guides, and partner readiness programs.

Continuous Improvement

• Monitor mandate changes and assess impacts to existing designs and implementations.
• Promote standardization across connector and partner implementations.
• Identify opportunities to improve deployment efficiency, scalability, and customer experience.
• Drive implementation of methodologies, frameworks, and reusable assets into business workstreams.

• 7+ years of experience in ERP consulting, solution architecture, business analysis, product ownership, or enterprise software implementation.
• Experience with Procure-to-Pay (P2P) and Order-to-Cash (O2C) business processes.
• Experience with invoice lifecycle management, accounts payable, accounts receivable, procurement, and financial operations.
• Experience translating requirements into technical designs and implementation guidance.
• Experience working with ERP systems such as SAP, Oracle, Microsoft Dynamics 365, NetSuite, Workday, Infor, or similar platforms.
• Strong stakeholder management and experience communicating complex technical concepts to a variety of audiences.
• Experience working across technical and non-technical teams.
• Experience with global e-invoicing, indirect tax compliance, CTC frameworks, PEPPOL, or digital reporting mandates.
• Product ownership or product management experience.
• Experience designing integrations, APIs, or enterprise application architectures.
• Familiarity with SaaS implementation methodologies and partner ecosystems.
• Experience working with system integrators, ISVs, or technology partners.
• Knowledge of B2B transaction processing and electronic document exchange.

AI is embedded in our workflows, decision-making, and products.  Success here requires embracing AI as an essential capability.

• You’ll bring experience using AI and AI-related technologies, ready to thrive here.

• You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.

• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Total Rewards 

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. 

Health & Wellness 
Benefits vary by location but generally include private medical, life, and disability insurance. 

Inclusive culture and diversity 
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. 

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.