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Dynamics 365 CRM Functional Consultant, German speaking (Remote, UK or Europe)

Yadimen Consultancy Ltd

Role overview

Qualifications

  • 6 to 7 years of experience with D365 Customer Engagement or Dynamics CRM
  • Fluent in German and English
  • Experience in Sales and Customer Service
  • Proven ability to conduct requirement and process workshops

Responsibilities

  • Run requirement and process workshops with German-speaking business users
  • Produce fit gap analysis for configuration and customisation
  • Write target process and solution design for delivery teams
  • Support business through testing, sign-off, and live use

Key facts

  • Remote from: Europe
  • Freelance
  • Senior (5-10 years)
  • Dynamics 365 Functional Consultant
  • English, German

Hard skills

Other skills

  • Sales
  • Customer Service
  • Communication
  • Social Skills

About the company

Yadimen Consultancy Ltd logo

Yadimen Consultancy Ltd

Computer Software / SaaS

Welcome to Yadimen, your trusted partner in transforming your business with todays most advanced technology. Our journey began in 2008 as Valwics in APAC Region with the expansion into Europe/EMEA regions through groundbreaking milestones, leading to the inception of Yadimen as an offshoot focusing on today's technology implementation services for the financial services industry. Here’s a snapshot of our evolution. Our story started as Valwics, with a specific focus on Technology transformations & Legacy transformations. This initiative aimed to deliver unmatched Technology solutions to local businesses, setting a robust foundation in technology consulting within APAC regions. With a strong team of 50 consultants, we have established a multinational presence, incorporating operations in India. We enriched our portfolio to include CRM consulting and digital experience management, showcasing proven expertise across multiple sectors, including finance, healthcare, telecommunications, and retail. In 2022, with 100+ expert consultants, Yadimen specialized in the financial services industry and product implementation services, leveraging our deep-rooted expertise from the industry. Operating across the US, UK, Nordic, and Western Europe, Yadimen Consulting offers tailored solutions that address the specific challenges and opportunities of the financial services sector. Yadimen Consulting is committed to building on the strong legacy of our history by providing innovative and strategic consulting services in technology, especially tailored for the financial services industry. Join us as we continue to shape the future of technology consulting and foster the growth and success of our clients globally.

Company details

Company typeSME
IndustryComputer Software / SaaS
Company size51 - 200

Links

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Job description

This is a remote position.

Dynamics 365 CRM Functional Consultant, German speaking (Remote, UK or Europe)

Location: Remote. Based anywhere in the UK or Europe Engagement: Contract, day rate. Rate: TBD Experience: 6 to 7 years Language: Fluent German and English


The engagement

A Dynamics 365 Customer Engagement estate needs a business-facing functional consultant who can run the work in German. You will sit between the business and the delivery team: working out what the business needs, deciding how Dynamics should meet it, and writing it down so the team can build it. This is a functional role, not a development one.

What you will do

Run requirement and process workshops with German-speaking business users, in German. Produce the fit gap: what configures, what needs customising, and what the business changes instead. Write the target process and solution design at a level a delivery team can pick up, and defend it with the business. Take the business through testing and sign-off, and support them into live use. Report findings, risks and options to the programme in English.



Requirements

What you bring

6 to 7 years of experience, with D365 Customer Engagement (or Dynamics CRM) delivered as a functional consultant or business analyst, in Sales, Customer Service or both. Discovery and fit gap work as a named deliverable, with the written work to show for it. Fluent German, good enough to run a workshop and write a design in it, and fluent English. Comfortable working remotely with business stakeholders you have not met in person.

Practical

Fully remote. You need to be based in the UK or Europe with the right to work where you are. Contract through Yadimen Consulting Limited, a financial services IT consulting company.




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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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