Senior Contentful Engineer

Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry.

TaxAct is a leading digital tax filing platform which offers customers do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. We are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. TaxAct is a member of the Taxwell family of products. We are an organization of forward thinkers looking to add industry experts to our growing team. 

This role will primarily support TaxAct as the organization helps everyday Americans file their taxes. We seek to build a team of experts in tax and technology who are customer advocates and have the mindset to reimagine the services our customers receive.  

We are seeking a Senior Contentful Engineer to support and evolve our Contentful platform while driving innovation across content operations and digital experiences. This role will focus on content modeling, platform development, integrations, AI-enabled automation, and cross-functional collaboration to deliver scalable, high-quality web experiences and improve operational efficiency.

Responsibilities

Engineering

• Design and implement scalable Contentful architectures supporting multiple websites, applications, and digital experiences.
• Define content modeling best practices that balance flexibility, governance, localization, and performance.
• Lead Contentful environment strategy, release management, and migration planning.
• Establish reusable content components and patterns across multiple brands and business units.
• Develop and maintain integrations between Contentful and modern frontend frameworks 
• Ensure performance, scalability, accessibility, and SEO best practices are incorporated into platform implementations.

Platform Operations

• Manage environments, roles, permissions, workflows, and governance.
• Implement CI/CD pipelines supporting content model changes and application deployments.
• Monitor platform health, troubleshoot production issues, and improve reliability.
• Support and execute complex content updates, publishing activities, and time-sensitive business changes while improving content authoring workflows through automation.

Collaboration

• Partner with Product Managers, Engineering, UX Designers, and Marketing teams to translate business requirements into scalable technical solutions.
• Mentor engineers on Contentful architecture and development best practices.
• Participate in technical design reviews and architecture decisions.
• Collaborate with DevOps and Security teams to ensure compliance and operational excellence.

Contentful Lead

• Define engineering standards and best practices for headless CMS development.
• Evaluate new Contentful capabilities and recommend platform improvements.
• Lead technical discovery for new digital initiatives.
• Drive continuous improvement in developer experience, platform reliability, and content operations.
• Author, edit, and publish content in Contentful, including complex and time-sensitive content updates, by partnering with Marketing, Product, UX, Legal, and other business stakeholders to gather requirements, implement changes, and ensure content accuracy, consistency, and adherence to governance standards.

At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions.

Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law.

If you need assistance or accommodation due to a disability, you may contact us at HR@Taxwell.com  or by calling 828-349-5887 to speak with a member of the HR Talent Acquisition team.