Onboarding Senior Specialist - Belgrade, Serbia, Virtual

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Title: Onboarding Senior Specialist

Location: Belgrade, Serbia

Work Style: Remote

Project/Program Manager

NCR Atleos is a global company, that provides software and hardware services to consumers around the world focusing on banking services and ATMs, including Self-Service Banking, Payments & Network and Telecommunications and Technology businesses. As we continue to grow our portfolio into new markets, you will be joining at an incredibly exciting time and the opportunities to progress are defined and achievable.

One of the top strategic priorities for NCR Atleos is accelerating the global adoption of ATM as a Service (ATMaaS). As part of the Global Services Strategy, this role will lead the implementation of this strategic priority.

Position Summary & Key Areas of Responsibility

A Project Manager is responsible for gathering the Project Requirements, creation of Statements of Work (as applicable), Planning, Executing, Closing, and Transition to Life Cyle Management. Their primary objective is to ensure all assigned projects are completed successfully, meeting both the Client and internal stakeholders’ requirements. To be successful in this role, a Project Manager should have a strong understanding of Project Management methodologies.

Specific Responsibilities:

• Successfully manage project from project initiation to project closure

• Lead meetings and conduct information gathering sessions with clients and internal resources

• Create detailed project plans that includes timelines, resources, and dependencies

• Monitor and evaluate project performance, identifying and mitigating risks

• Manage project teams of internal and external resources including vendors and customers

• Act as a single point of contact (SPOC) for project status and escalations between NCR Atleos and the customer

• Building and maintaining effective communication with internal and external stakeholders, including team’s members, clients, vendors, and executives throughout the project

• Provide regular project status reports to stakeholders, including project progress updates and risk assessments

• Regularly communicate with management to discuss resourcing constraints and to gain an understanding of specific priorities, constraints, and deadlines

• Provide strong leadership and direction to all project stakeholders

• Coordination and planning: Strategically plan, organize, and facilitate workshops, conference calls to ensure efficient execution of tasks and objectives.

• Elicit requirements by working with Clients and subject matter experts (SMEs) to thoroughly understand the scope

• Gather work effort estimates and prepare pricing recommendations (as required)

• Create comprehensive, unambiguous, and concise Statements of Work (as required)

• Conduct rigorous post-implementation reviews and document key learnings for future enhancements.

Basic Qualifications

• Bachelor’s Degree or equivalent work experience

• 5+ years of comprehensive project management experience in a technology environment.

• Project Management Certification(s) or equivalent work experience

• Knowledge in Project Management Methodologies

• Working knowledge of Microsoft Office applications to include strong Excel and PowerPoint skills and skilled in MS Project or other project tracking tool.

• Ability to effectively elicit, articulate, and write requirements documents

• Ability to tolerate ambiguity while meeting deadlines in a dynamic, fast-paced environment

• Ability to prioritize and effectively manage issues and competing priorities; move with agility between tasks.

• Able to wear multiple hats navigating freely between business, technical, execution, operations, etc.

• Excellent presentation, oral and written communication skills to be used in continuous client-facing activities

• Exceptional organizational, planning, process management, documentation, and time management skills

• Effective at managing multiple projects and tight deadlines

• Able to effectively collaborate in a cross-functional team settings

• Flexible and adaptable to work in a change management-driven environment

• Effective at team building and relationship management

• Able to work independently or with minimal supervision

• Embraces a process-driven, continuous improvement philosophy and is passionate about achieving excellence

• Demonstrates a high degree of integrity and commitment to quality

• Proven analytical and problem solving skills

• Self-motivated, creative, flexible, and possesses a positive attitude with the ability to create rapport with customer and stakeholders

• Able to work North America Eastern Time (EST) business hours

Preferred Qualifications

• Experience in the Banking Industry supporting Banking customers is highly preferred

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Company Benefits:

• Private Health Insurance

• Employee Referral Bonus Program

• Wellbeing Resources

• Baby Bonus

• Life, Accident & Disability Insurance

• Numerous opportunities for internal career pathing and advancement

• Discounts for employees at NCR Atleos partners
   

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.