Job Title: Infrastructure Operations Program Specialist
Location: Fully Remote
Time Zone Requirements: PST preferred; must be flexible to support later hours and overtime as business needs arise
Employment Type: 12-month W2 contract
Pay Rate: $100–$125/hour
Extension/Conversion: Possible extension or full-time conversion
Travel: May be asked to travel within the U.S.
Interview Process: 2 rounds
About the Role
In this role, you will provide high-impact operational and administrative support to senior leaders and teams working in technical, infrastructure-focused environments. You will be responsible for keeping workstreams organized, ensuring leaders have the information and resources they need, and maintaining systems that allow multiple initiatives to move forward without details slipping through the cracks.
This role requires exceptional judgment, strong communication skills, comfort with ambiguity, and the ability to coordinate across diverse stakeholder groups. You should be someone who can quickly ramp up in unfamiliar technical domains, make independent decisions, and bring structure to complex or fast-moving situations.
Responsibilities
- Manage complex calendars, scheduling, and logistics for senior leader(s) and their broader organization(s)
- Track action items, deadlines, inbound requests, and follow-ups across multiple stakeholders and initiatives
- Build and maintain organizational systems to prioritize competing tasks and ensure timely execution
- Manage communications across inbox, Slack, and other channels with strong attention to detail
- Support urgent or time-sensitive vendor, infrastructure, or operational needs, including outside standard business hours when necessary
- Coordinate with internal stakeholders to gather information, materials, and updates for meetings
- Support travel logistics, conferences, events, and site-related coordination in partnership with relevant internal teams
- Provide seamless and professional experiences for visitors, partners, vendors, and external stakeholders
- Assist with ad-hoc operational projects, including gathering information directly, solving problems, and driving outcomes
- Maintain confidentiality and discretion when handling sensitive information
Qualifications
- Strong organizational skills with the ability to prioritize competing initiatives in a high-volume environment
- Proven ability to coordinate cross-functional teams and manage diverse stakeholder groups
- Experience supporting senior leaders, executives, or busy technical teams
- Experience in data center construction, infrastructure, research operations, hardware, custom silicon, or adjacent technical environments preferred
- Prior experience as a Technical Program Manager, Operations Specialist, Executive Business Partner, or similar role is a strong plus
- Experience owning or helping lead a launch, initiative, or project from planning through execution
- Comfortable making independent decisions and driving work forward with minimal oversight
- Quick learner with experience working across multiple industries, technical domains, or complex business environments
- Proficient with Google Workspace and Slack for day-to-day collaboration
- Excellent time management, written communication, and stakeholder management skills
- Strong attention to detail and a track record of flawless execution
- Positive, calm, and professional communication style with internal and external stakeholders
- Ability to handle sensitive and confidential information with discretion
Preferred Background
- Experience in a medium-sized company environment
- Background supporting technical, infrastructure, compute, hardware, data center, or research operations teams
- Strong security mindset and understanding of data protection and privacy best practices
- Comfort working in Slack-heavy communication environments
- Interest in supporting mission-driven technical teams working on advanced technology
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Equal Employment Opportunity
Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Fair Chance Employment
Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
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