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Sales Enablement Content Manager

Key Facts

Remote From: 
Category:  Sales Enablement
Full time
Senior (5-10 years)
English

Other Skills

  • β€’
    Writing
  • β€’
    Delegation Skills
  • β€’
    Customer Service

Roles & Responsibilities

  • Strong CRM administration using Highspot required
  • 5+ years in sales enablement operations, content operations, or corporate communications
  • Enablement/content platform administration experience (Highspot STRONGLY preferred)
  • B.A. or B.S. required

Requirements:

  • Serve as the central intake and prioritization point for all SDP sales enablement content requests
  • Write, edit, schedule, and publish Sales Hub news posts and homepage updates
  • Maintain spot architecture, taxonomy, metadata, and publishing workflows for Highspot
  • Operate intake and publishing processes; ensure assets are reviewed, tagged, and published on time

Job description



Ideal Candidate Profile : Seeking a Sales Enablement Content Manager with Strong CRM administration using Highspot required. The candidate will be responsible for day-to-day administration, governance, and optimization of the Sales Hub enablement platform; andcentralized strategy, development and delivery of sales enablement content that improves account manager readiness, confidence and execution.This role serves as the single point of accountability for how sales enablement content is created, governed, surfaced, and measured for impact across SDP. By combining platform ownership with content strategy and execution, this position ensures that enablement resources are easy to find, accurate, current, and actively used by the field. Strong candidates for this role will be experienced in drafting and editing content intended for both internal and external audiences. Ideally, candidates will have a corporate communications or editorial background, and experience executing communication via sales enablement software such as Highspot or Seismic.

Job Duties & Responsibilities
Content Strategy, Intake & Development (30%)
Serve as the central intake and prioritization point for all SDP sales enablement content requests
Design and manage a structured intake, vetting, and approval process to balance field demand and capacity
Translate field and leadership needs into clear creative briefs, timelines, and deliverables
Develop high-quality enablement assets, including:
  1. Sales plays and playbooks
  2. Digital room templates
  3. Quick-reference guides and job aids
  4. Highspot training modules, short videos, and scenario-based learning
Partner with program SMEs and EaR to ensure content accuracy, consistency, and strategic alignment

Homepage, news, and communications operations (30%)
Write, edit, schedule, and publish Sales Hub news posts and homepage updates.
Maintain an editorial calendar for particular news categories such as Sales Success Stories, Training of the Week; coordinate reviews/approvals with stakeholders.
Ensure consistent voice, clarity, and accuracy across all Sales Hub communications, abiding by our branding guidelines.

Highspot platform administration & governance (30%)
Maintain spot architecture, taxonomy, metadata, and publishing workflows.
Manage access, permissions, groups, and user support for Highspot.
Maintain content/file hygiene (naming conventions, duplicates, archiving, version control).
Evolve governance standards for Sales Hub structure, access, and publishing.

Content library operations (10%)
Operate intake and publishing processes; ensure assets are reviewed, tagged, and published on time.
Manage refresh cycles and archiving to reduce field risk from outdated messaging.

Required Skills & Experience
Excellent writing/editing for field-facing communications.
5+ years in sales enablement operations, content operations, or corporate communications.
Enablement/content platform administration experience (Highspot STRONGLY preferred).
Strong information architecture and governance skills (taxonomy, tagging, version control).
Data-informed mindset; uses analytics to drive adoption and quality.
Strong stakeholder management and customer-service orientation.
Track record improving content discoverability and reducing outdated content risk.
Comfort partnering with Technology and translating business needs into requirements.
Familiarity with Salesforce.
B.A. or B.S. required.

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