Account Director

Account Director

Location: Remote with preference for EST working hours

Overview:
Collage Group is the only cultural intelligence engine that fuses consumer, industry, and brand data to provide brands with insights on the why behind consumers’ behaviors – so they can act quickly to fuel revenue and brand growth. Powered by 28B points of data and AI workflows, we're helping 250+ of the world's largest brands to win.

Collage Group is searching for an experienced Account Director to join our dynamic team. We are looking for a senior-level individual contributor experienced in consumer insights, market research, and SaaS platform commercialization to drive retention and expansion for F1000 consumer brands.

Responsibilities:

• Manage a portfolio of 25-40 clients, $2-3M ARR, achieving company GRR and NRR goals.
• Develop Customer Value Plans (CVP)/account plans with Client Success Managers (CSMs), tailoring strategies to client objectives.
• Cultivate trusted advisor status by understanding client priorities, customer segments, and organizational dynamics. Building strong relationships across our portfolio with senior executives.
• Plan and execute quarterly business reviews with clients.
• Identify, nurture and close: upsell, cross-sell and expansion opportunities leveraging Collage Group's research, data analytics, and consulting services.
• Effective at prospecting to drive cross sell and expansion opportunities.
• Conduct sales presentations, product demos, and technical calls to drive platform adoption.
• Collaborate across teams to ensure client satisfaction and drive commercial outcomes.
• Represent Collage Group at industry events as needed.

Qualifications:

• BA/BS required, Masters preferred.
• 5+ years in account management, meeting growth and retention targets.
• 2+ years in marketing-focused SaaS, insights and market research, ideally with F1000 companies in consumer insights or martech.
• Strong client rapport-building and communication skills and presentation skills.
• Client-centric mindset with exceptional organizational and time management abilities.
• Flexibility, initiative, and problem-solving skills essential for success.

Target Compensation: $100k-$120k base salary/OTE $140k-$160k

Invested in Your Well-Being:

We don’t just hire employees; we invest in people. Your health is our priority, which is why we offer premium medical, dental, and vision coverage for you and your loved ones. We believe in a life outside of work, supported by a generous PTO program that includes 12 company holidays, a floating holiday, and a dedicated day for you to give back to a cause you love. We’re also proud to support growing families with 8 weeks of fully paid parental leave for all parents, regardless of path to parenthood. Finally, we help you build for tomorrow with a competitive 401(k) match—because your future is just as important as your present.

Details regarding our Benefits can be found on our Careers Page.

All full time direct employees must be authorized to work in the United States, and must be US-based. Please note that while we are happy to hire remote unless otherwise stated in the job description, we are only able to employ people in the following US States: CA, CO, CT, FL, GA, IL, IN, KS, MD, MA, MN, MO, NJ, NY, NC, OH, PA, RI, TN, TX, VA and DC.

Important: If you have not interviewed directly with an authorized representative of Collage and you receive a job offer, do not respond or provide any personal information. This is likely a fraudulent attempt. Collage will never request sensitive information (such as your Social Security number, banking details, or passwords) before a formal interview process.

About Us: Collage is the only AI-enabled cultural intelligence engine that provides brands with curated, actionable, cultural insights to accelerate revenue growth. Only Collage fuses consumer, brand and industry insights from 26 billion primary data points to provide brands with unparalleled depth of insights on the why behind consumers’ behaviors. The combination of the always-on, easy to use, updated daily tech platform with the best-in-class cultural strategists provides a unique competitive advantage for the world’s leading brands. Collage enables marketers and insights professionals to futureproof their brands, identify and win with the fastest-growing segments, increase brand resonance and loyalty, and authentically activate across all the marketing levers. Founded in 2009, culture has always been at the company’s core. Collage is a National Minority Supplier Development Council (NMSDC) certified minority-owned small business.

Collage Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.