Regional Vice President, South Division

Job Posting Closing Date:

Where do you belong?

Your career is more than just a job, it's part of your life. Whether you’re a clinician, or non-clinical professional,  at USACS you'll feel a sense of connection working with clinicians and office staff who share your interests and values. We want you to love coming to work each day because you believe in what you do and the people with whom you work. We care about your success.

USACS also understands that location is important. We offer  career opportunities for clinicians and non-clinical support staff from New York to Hawaii and numerous points in between. Our supportive culture,  outstanding benefits and competitive compensation package is best in class.

Job Description

The Vice President is responsible for patient care by providing leadership over multiple emergency departments and inpatient units. Working primarily with medical directors, regional APP Directors, nursing leadership, and hospital administration to ensure the patient care delivery model achieves high quality outcomes. This role is accountable for key patient and operational metrics and the overall financial performance of their ED’s and inpatient units. As the leader they are also responsible for creating an inclusive work environment, providing performance coaching, recognition and career guidance to their teams, as well as, developing a pipeline of talent for the organization.

ESSENTIAL JOB FUNCTIONS:

Leadership/Talent

• Builds a culture that exemplifies USACS house rules and personally role models House Rules.

• Creates a diverse and inclusive regional culture that embraces accountability.

• Provides leadership, supervision, guidance, and development for staff, articulating and demonstrating an expectation for high performance, as well as continually supporting and exhibiting USACS values.

• Ensures effective performance management, succession planning, talent development, and leadership development and other educational opportunities are provided to enhance the overall capability of the team and contribute to employee engagement and retention.

• Builds and retains an effective team, identifies and provides growth opportunities for staff to expand their scope of influence.

• Coaches and mentors current and future leaders. Ensuring adequate succession planning of both site leadership and medical group senior leadership.

• Establishes a process for and leads the recruitment of qualified medical directors and participates in the recruitment of qualified emergency care and inpatient providers.

• Maintains knowledge of facility human resources (HR) policies and procedures and works with HR and legal teams.

• Coaches directors in effective management of HR activities (hiring, firing, disciplinary, etc).

• Identifies and participates in, and/or provides opportunities for ongoing, focused education courses for/by the site leadership and staff, as appropriate to the staff, patient population and facility needs.

• Participates in content preparation and presentation of new strategies and goals. This may include participation in additional teaching or supervisory responsibilities as they exist in teaching facilities.

• Leverages talent tools, data and processes effectively at a regional scale such as NPS and Workday.

Clinical and Operations

• Monitors patient experience and patient flow. Designs and implements process improvement strategies to improve and optimize these areas across their sites.

• Plans, develops, organizes, implements, directs and evaluates the regions financial and operational performance.

• Ensures clinical, operational, risk management and financial performance achieves or exceeds expectations.

• Ensures staffing and operational models support hospital and USACS clinical and financial goals.

• Ensures site Quality and Risk Management activities are producing expected performance.

• Educates site leadership on regulatory issues and requirements.

• Participates in business development activities.

• Communicates the value proposition of USACS clinical operational initiatives and facilitates resources required to promote and operationalize new operations programs.

• Monitors applicable regulatory issues and ensure ongoing regulatory compliance.

• Assists and facilitates preparation for and participates in accreditation or certification surveys involving the ED and inpatient units.

• Participates in risk management activities including communication with facility legal representative(s) concerning relevant departmental issues. Works with ED and inpatient staff to identify and mitigate areas of high risk.

• Participates in risk management strategy development and implementation.

Relationships

• Builds relationships with customers at all levels - Focuses on meeting the needs of our health system partners including current service delivery and expansion into other service lines.

• Ensures site‐level leadership performance is within expectations of hospital leadership.

• Ensures hospital leadership satisfaction with USACS and continuation of contractual relationship.

• Investigates and responds to operational performance, patient care and USACS personnel (physicians or APPs) issues raised by hospital leadership.

• Ensures effective communication of strategy and execution between USACS and local clinical team (physicians and APPs).

• Ensures effective communication of strategy and execution between USACS and local hospital teams (nursing, hospital leadership and medical staff).

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to coach and develop others

• Ability to build and maintain relationships with staff, management, patients, public, physicians, and external agencies.

• Ability to manage information and data to determine appropriate actions

• Ability to exercise initiative, problem solving, and decision-making in emergency situations.

• Ability to maintain patience and composure in difficult situations.

• Ability to maintain clinical knowledge and skills and participate in active clinical practice.

• Ability and stamina to work in a stressful, fast-paced environment. 

• Skill in clinical practice and maintenance of such skills and professional certifications

• Skill in written and verbal communication with colleagues, management, patients and the public.

• Skill in gathering and reporting information.

• Skill in working with various electronic medical record systems.

EDUCATION AND EXPERIENCE:

Required Education and Experience

• Medical Degree

• Medical Board Certification

• State Medical License ; Federal Medical License

Preferred Education and Experience

• EM or HM Residency Training

• Scholars Program

• 5 + years physician leadership experience

PHYSICAL DEMANDS:

• Perform the essential functions of this job.

• Ability to travel

• While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

USACS offers a comprehensive and competitive benefits package designed to support the health, well-being, and financial security of our employees.

Benefits may vary based on role, location, and employment status, but generally include:

• Medical, dental, and vision insurance options

• Health savings accounts (HSA) and flexible spending accounts (FSA)

• 401(k) employee and employer contributions

• Paid time off, including vacation, sick leave, and company holidays

• Paid parental leave & family support benefits

• Short-term and long-term disability insurance

• Life and accidental death & dismemberment (AD&D) insurance

• Employee assistance programs & wellness resources

 

Additional compensation may include bonus eligibility, equity, or other incentive programs, depending on the role.

Specific benefit offerings and eligibility will be provided during the hiring process and may be subject to change in accordance with applicable laws and company policies.