Technical Content Developer - End User Computing

Job Description:

We are Omnissa!

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work.

Our platform boosts employee engagement while optimizing IT operations, security, and cost. Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.

We are looking for new Technical Content Developers for the Product Specialist and Technical Enablement Team.  If you have a background in technical enablement, such as a Technical Sales Engineer, Technical Marketing Engineer, Professional Services Consultant, or a Technical Support Engineer, and want to grow into a role where you can create content that enables our customers to learn about our products, then this role is for you!

You will play a key role in enabling our customers, partners, and internal technical staff by creating technical guidance that will be published on our premier technical enablement platform, TechZone (https://techzone.omnissa.com). You will also deliver technical enablement content to both internal and external audiences. 

The ideal candidate is someone who is results-driven and enjoys collaborating with colleagues, partners, and customers. This candidate must also love technology, embrace new challenges, and be willing to travel to present to customers and deliver technical enablement when necessary.  This position requires a great deal of intellectual curiosity to be successful. There must be a strong desire to learn new things and to present the knowledge you gain to others. A considerable amount of the work we do involves learning how things work and building content to teach others.

Desired Skills:

• Technical Expertise: Hands-on experience with IT tools, including hypervisor and cloud-based infrastructure platforms, and Windows and Linux operating systems.  Knowledge and hands-on experience with a VDI solution such as Omnissa Horizon, Citrix, or Azure Virtual Desktop is preferred but optional.   Familiarity with other solutions in the end user computing space is a plus.  Familiarity with Windows operating system and lifecycle management tools is a plus.  Exposure to different infrastructure platforms and hypervisors is a plus.

• Analytical Skills: Strong analytical and problem-solving skills with the ability to learn and explain new technologies to other people.   The position will require not only learning and understanding our technology through your own hands-on work with it but also explaining it to practitioners who need to understand it.  

• Communication Skills: Proven ability to deliver compelling presentations to diverse audiences and write documents that clearly explain complex technical concepts.  Exceptional verbal and written communication skills are necessary for success in this role.

• Customer-Focused: Demonstrated ability to build and maintain strong relationships with internal stakeholders, partners, and customers. 

• Experience: 3-5+ years of relevant experience in VDI solutions, product management, or technical marketing in the end user computing software industry.

What you can expect:

• Impactful Work: Contribute to cutting-edge solutions that shape the future of end user computing.

• Supportive Leadership: This role is in the Product Management organization.  At Omnissa, leadership is grounded in integrity, empathy, and empowerment. You will be backed by managers who prioritize clarity, collaboration, and trust. Our managers are committed to nurturing talent, encouraging innovation, and fostering an environment where everyone feels heard, valued, and respected.

• Travel: Willingness and ability to travel occasionally, including international travel as needed.

• Collaborative Culture: Work with talented professionals in a supportive and inclusive environment.

• Professional Growth: Opportunities for continuous learning and career advancement.

• Competitive Compensation: Competitive salary, benefits, and travel allowances.

Omnissa is committed to building a workforce that reflects the communities we serve across the globe. We believe this brings unique perspectives, experiences, and ideas, which are essential for driving innovation and achieving business success. We hire based on merit and with equal opportunity for all.