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Payments Relationship Manager

Role overview

Qualifications

  • Proven experience in payments, financial services, business development, or a related field at a global level, preferably in the gaming or e-commerce industry.
  • Proven track record of managing relationships with payment service providers and financial institutions.
  • Excellent written and verbal communication skills, ability to present complex information in an easily understandable way.
  • Strong problem-solving skills and ability to operate in an uncertain, fast-paced environment where priorities might change.

Responsibilities

  • Facilitate the development and implementation of payment strategies in line with the overall business strategic directions to ensure Eneba’s stable growth.
  • Maintain strong relationships with existing payment service providers (PSPs) as well as identify and onboard new partners.
  • Participate in negotiations regarding terms, fees, and service levels with payment partners to ensure favourable conditions for Eneba.
  • Improve payment-related processes, facilitate prompt issue resolution, and improve overall efficiency.

Key facts

Other skills

  • Negotiation
  • Problem Solving
  • Relationship Management
  • Communication
  • Time Management
  • Planning

About the company

Eneba logo

Eneba

Our story so far... Vytis and Zygis, co-founders of Eneba, are avid gamers themselves. Their story began in the early 2000s, sharing a dorm room. Students being students, they spent countless nights playing StarCraft, Lineage II, WarCraft, Heroes III, Command & Conquer, Civilization, FIFA, NBA, NukeZone, Counter-Strike, and Doom to name a few ;) And, actually, most of the early business ideas came to them while gaming. Fast forward through a couple of companies built and a lot of learning, our co-founders decided to circle back to what sparked entrepreneurship in them - gaming! That’s how we came about. Eneba was born in 2018. Today, our marketplace supports more than 5m active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you!

Company details

Company typeScaleup
Company size51 - 200

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Job description

About Eneba

At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers. 

As a Payments Partnership Manager, you’ll:
  • Facilitate the development and implementation of payment strategies in line with the overall business strategic directions to ensure Eneba’s stable growth.
  • Maintain strong relationships with existing payment service providers (PSPs) as well as identify and onboard new partners.
  • Participate in negotiations regarding terms, fees, and service levels with payment partners to ensure favourable conditions for Eneba.
  • Improve payment-related processes, facilitate prompt issue resolution, and improve overall efficiency.
  • Monitor transaction performance and success rates, identifying and resolving issues quickly to minimise user inconvenience.
  • Collaborate with other teams such as product, legal, finance, customer support, marketing, etc. to ensure alignment and integration of payment solutions with the overall business strategy.
  • Perform ad-hoc analysis and research to answer specific business questions and support decision-making.

  • Requirements
  • Proven experience in payments, financial services, business development, or a related field at a global level, preferably in the gaming or e-commerce industry.
  • Proven track record of managing relationships with payment service providers and financial institutions.
  • Excellent written and verbal communication skills, ability to present complex information in an easily understandable way. 
  • Strong problem-solving skills and ability to operate in an uncertain, fast-paced environment where priorities might change.
  • Project management experience and confidence in the negotiations process.
  • Time management and planning skills.
  •  
    What it’s like to work at Eneba

    *Opportunity to join our Employee Stock Options program.
    *Opportunity to help scale a unique product. 
    *Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
    *Paid volunteering opportunities.
    *Work location of your choice: office, remote, opportunity to work and travel.
    *Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes. 

    *Please attach CV's in English.
    *To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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