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CodersBrain

Role overview

Qualifications

  • Degree educated
  • Relevant MS, AWS, and Azure accreditations
  • Azure and AWS certifications
  • 3 years experience working for a global team in a similar role

Responsibilities

  • Support and administration of MS Windows Server both on premise and in the cloud.
  • Design, support, and administration of MS Exchange server and Exchange Online.
  • Manage relationship with 3rd party suppliers, service health, SLA's etc.
  • Complete lifecycle and patch management of all Wintel infrastructure, ensuring supported and up to date, using WSUS.

About the company

CodersBrain logo

CodersBrain

IT Services & IT Consulting

Coders Brain is a global leader in IT services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers. We achieved our success because of how successfully we integrate with our clients.

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size201 - 500

Links

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Job description

Key Accountabilities

  • Support and administration of MS Windows Server both on premise and in the cloud.
  • Design, support, and administration of MS Exchange server and Exchange Online.
  • Design, support, and administration of VMware ESXi & VCenter on premise and cloud - Azure VMWare Solution (AVS).
  • Experience with DNS, DHCP, Active Directory and Group Policy.
  • Public DNS maintenance
  • Support Microsoft apps and services (Example: Office, SharePoint, Defender)
  • Support Microsoft Endpoint/Intune (including: endpoint security, AD connectors, configuring polices, etc)
  • PowerShell scripting knowledge.
  • Microsoft Licenses understanding and managing.
  • Server Hardware configuration and builds both on premise and in the cloud.
  • Manage solution design with 3rd party suppliers
  • Manage relationship with 3rd party suppliers, service health, SLA'S etc
  • Azure tenant administration - Subscription management, IAM, billing.
  • Azure Active Directory - AAD Connect, Identity and Access Management, MFA, Conditional Access
  • Azure Disaster recovery and Business Continuity - Azure Backup /
  • Azure Site Recovery
  • AWS tenant administration - Subscription management, IAM, billing, backup, cross regional replication
  • AWS resource management – EC2, S3, Cloud formation scripts, AWS file transfer, etc
  • An understanding of Cloud networking principles and related
  • Azure components (VPN / ExpressRoute, VNet topology, Azure Firewall, NSGs, Routing etc.)
  • laaS / PaaS monitoring
  • Infrastructure As Code (laC) - ARM templates and DevOps pipelines
  • Solution design and documentation
  • Cloud telephony skills.
  • Backup Software various - on premise and cloud. Cloud berry and Metallic preferable
  • SQL Server on premise and cloud.
  • Knowledge of other relational Data database systems preferable
  • Management of Exchange in Hybrid mode between on-premise and O365
  • Management of O365 including sharepoint, onedrive and Exchange
  • Work within strict change management structures to comply with standards.
  • Work with Helpdesk ticketing response system.
  • Maintain wintel inventory
  • Providing new/increased storage to LUNs, Physical & virtual servers via Netapp storage
  • Ensure completion and optimization of daily backups & test recovery
  • Ensure DR procedures and processes are followed, tested and kept up to date
  • Maintain, Improve & optimize documentation, processes and procedures within Infrastructure
  • Complete lifecycle and patch management of all Wintel infrastructure, ensuring supported and up to date, using WSUS.
  • Purchasing of server equipment and costing of cloud services as directed by Senior engineers or Infrastructure Manager
  • Create, submit and implement infrastructure changes in accordance with the Change Control procedure 
  • Be familiar with standard concepts, best practices and procedures with a particular field
  • Make effective use of existing and new technology to support and enhance global service delivery 
  • Work and cooperate closely with the global team of helpdesk support analysts 
  • To provide escalated support to any level of user whilst on-call
  • Assist to manage risks and track issues.


Knowledge 

  • Degree educated
  • Relevant MS, AWS, and Azure accreditations
  • Excellent level of technical experience in all aspects of IT infrastructure on premise and cloud



Skills 

  • Apply technology to deliver business vision
  • Strong collaborative and partner approach
  • Presentation and facilitation 
  • Ability to influence and negotiate with a wide range of stakeholders
  • Highly adaptable, strong prioritization and ability to work under pressure to meet deadlines with little oversight



Experience

  • Azure and AWS certifications 
  • 3 years experience working for a global team in a similar role 
  • Experience in managing critical IT systems to an agreed SLA.
  • Project management and delivering IT projects to agreed timescales and budget.
Experience with dealing with all levels of management.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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