Product Development Analyst

Our client

They are a leading BPO company based in Cambodia. 

About the Role
We are seeking a detail-oriented and proactive individual to join our client's Product team within the dynamic industry. You will play a crucial role in coordinating with cross-functional teams to understand market needs and ensure the continuous improvement of our games and platform features.

This role is ideal for individuals passionate technology, and user experience, who are eager to grow within the product management domain.

Key Responsibilities

• Gather and analyze product and market data to identify needs and opportunities for improvement.
• Support Product Managers in defining product requirements, writing user stories, and maintaining product documentation.
• Coordinate with cross-functional departments to understand player pain points and contribute to solutions.
• Collaborate with Account Managers, design, and development teams to ensure timely product deliveries.
• Monitor product development progression, follow up, and provide updates to the team when necessary.
• Participate in testing and quality assurance of new features, ensuring they meet user expectations.
• Assist in creating competitor analysis reports and trend reviews to guide strategic decisions.
• Collect and synthesize feedback from internal teams and players to enhance back-office functionality and product offerings.

Requirements

• Bachelors degree in Business, Computer Science, Marketing, or a related

  field (or equivalent practical experience
• 13 years of experience in Product, Operations, Business Analyst, or Project Coordination roles, preferably within iGaming, tech, or digita entertainment.

• Knowledge of the iGaming industry is highly advantageous.

• Strong understanding of digital products and user experience principle

• Analytical mindset with proficiency in tools such as Excel, GoogleAnalytics, Tableau, or similar.

• Familiarity with project management tools (e.g., JIRA, Confluence).

• Excellent communication skills in both written and spoken English and

  Mandarin.