Customer Service Representative (BB - 06192025 - PTCSR)

• 30+ days ago

RippedBoxStation

Role overview

Qualifications

Fluent in English with a neutral or clear accent
Excellent written communication
Strong interpersonal skills and a customer-first mindset
Highly organized and dependable with good time management

Responsibilities

Respond to customer inquiries via email in a clear, professional, and empathetic manner
Manage and prioritize the customer support inbox to ensure timely responses
Identify common customer issues and escalate when needed
Maintain accurate records of customer interactions and feedback

Key facts

Remote from: Philippines
Part time
B2B Customer Service Representative
English

Hard skills

Other skills

Customer Service
Time Management
Social Skills
Reliability

About the company

RippedBoxStation

Outsourcing & BPO
Startup
11–50

is a company that deliver great user experience by deeply understanding what people want and love. Then deliver the features, messages, and content that are most helpful, relevant and timely. That’s what makes users happy and loyal. Ripped Box Station strives to deliver the tools and support that helps companies deliver that great experience.

See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Tasks required:

Respond to customer inquiries via email in a clear, professional, and empathetic manner.
Manage and prioritize the customer support inbox to ensure timely responses.
Identify common customer issues and escalate when needed.
Maintain accurate records of customer interactions and feedback.

Other ad hoc tasks that would be assigned

Requirements:

Fluent in English with a neutral or clear accent; excellent written communication is essential.
Strong interpersonal skills and a customer-first mindset.
Highly organized and dependable with good time management.
Previous experience in customer service or a similar role is a plus.