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Customer Service Representative - Part time

Role overview

Qualifications

  • Experience with Flippa.com platform
  • Experience with CRM systems
  • Proficient in using Slack
  • Email management skills

Responsibilities

  • Respond to customer inquiries from potential buyers and sellers on Flippa platform
  • Review existing data/documentation to answer customer questions
  • Engage with sellers to gather additional information when needed
  • Perform CRM data entry and cleanup

Key facts

Other skills

  • Customer Service
  • Communication
  • Problem Solving

About the company

Wing Assistant logo

Wing Assistant

Outsourcing & Offshoring

Wing provides small businesses, startups, execs, and enterprises with the top 1% of remote talent to take over recurring work such as Social Media Management, Executive Assistance, Data Entry, Sales Calling, etc. Wing is your incredible, yet super affordable, team member to whom you can delegate excess work while you do the important things to grow your business.

Company details

Company typeScaleup
IndustryOutsourcing & Offshoring
Company size1001 - 5000

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Job description

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
 
And we’re looking for a Customer Service Representative to start immediately!

Role: Customer Service Representative

Tasks: 
1) Respond to customer inquiries from potential buyers and sellers on Flippa platform
2) Review existing data/documentation to answer customer questions without needing to ask Jared
3) Engage with sellers to gather additional information when needed
4) CRM data entry and cleanup
5) Outbound prospecting through Flippa's AI-assisted system (clicking through lists, sending pre-written emails)
6) Pre-qualify leads and book calls for Jared
7) Flag any inquiries with commercial/financial discrepancies for client's review

Tools Proficiency Required:
1) Flippa.com platform - experience required
2) CRM system - experience required
3) Slack - for communication
4) Email management

Software Client Willing to Train:
1) Specific Flippa workflows and processes
2) Company-specific CRM processes
3) Product knowledge about listed businesses

Industry exposure:  Real Estate (Airbnb, Land), Business Brokerage (Flippa)
Salary: PHP 28,000/month (part-time rate)
NOTE: Salary is based on the client's budget and is fixed monthly.
 
Schedule: 10am to 2pm Pacific Standard Time
Location: 100% Remote/WFH Setup
Potential Target Start Date: ASAP

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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