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Operations Coordinator

Role overview

Qualifications

  • Diploma in Management or equivalent qualification
  • Previous experience in a similar role
  • Demonstrated passion for delivering exceptional customer experiences
  • Excellent leadership and management skills

Responsibilities

  • Collaborating closely with the Operations Manager, Support team, and Management to achieve operational excellence
  • Operating effectively in a high-volume transactional environment
  • Managing and supervising a team of riders to ensure timely and efficient service delivery
  • Ensuring seamless coordination between service providers and restaurant partners

Key facts

Other skills

  • Leadership
  • Management
  • Team Management
  • Problem Solving
  • Open Mindset
  • Entrepreneurship
  • Collaboration
  • Resilience

About the company

Motravay logo

Motravay

Job Boards & Talent Marketplaces

We Help Companies and People Reach Their Business and Career GoalsMore than a simple job portal, Motravay deploys all the solutions to simplify the job search for candidates and talent search for employers. Candidates are able to view and apply for a wide variety of jobs with simple clicks and employers are able to manage their whole recruitment process through our AI Powered recruitment platform.Posted jobs are relayed on multiple social media platforms and partner websites, targeting larger audiences to obtain maximum visibility. Candidates are informed about the latest job releases and employers are able to carry out advanced searches through Motravay’s database of candidates to find the best profiles for their position.Our values drive our way of working :Agility: We focus on continuous improvement to propose up-to-date servicesCustomer-centric: We are effective listeners, and our customer's and candidates’ feedback helps us to grow.Enthusiasm: We serve our candidates and clients with the same passionIntegrity: Know and do what is right

Company details

Company typeStartup
IndustryJob Boards & Talent Marketplaces
Company size2 - 10

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Job description

Role purpose

The Operations Coordinator is tasked with supervising and ensuring the successful delivery of operational tasks related to assigned deliveries. This role involves overseeing a team of riders to ensure efficient service delivery.

Responsibilities:


  1. Collaborating closely with the Operations Manager, Support team, and Management to achieve operational excellence.
  2. Operating effectively in a high-volume transactional environment, demonstrating resilience under pressure, and maintaining a fast pace.
  3. Managing and supervising a team of riders to ensure timely and efficient service delivery.
  4. Ensuring seamless coordination between service providers and restaurant partners to meet delivery targets and fulfill tasks as required.

Qualifications:

  1. Diploma in Management or equivalent qualification.

  2. Previous experience in a similar role will be considered favorably.

  3. Demonstrated passion for delivering exceptional customer experiences.

  4. proactive mindset driven by a positive growth orientation.

  5. Strong adherence to business ethics and a keen entrepreneurial drive.

  6. Excellent leadership and management skills, complemented by effective business communication and problem-solving abilities.


Monday to Sunday 

Morning shift : 09:0017:00

Night Shift (Work from Home): 14:0020:30

With one day off during the week.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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