Job Title:  Manager, Key Account                                                           

Reports To:  Sr. Director, Sales & Customer Experience                                              

Position Location:  Charleston, US or Remote 

FLSA Status (Exempt/Non-Exempt):   Exempt      

Position Summary: 

The desired candidate will be effective in establishing relationships in order to increase sales in targeted key accounts.  The individual will be responsible for penetrating accounts and providing recommended solutions to professionals while building within the account.  Effective communications with other members of the Sales Team, Marketing, Customer Service and Operations on segment and client issues is critical for success.

Key Responsibilities: 

• Drives revenue growth in key accounts by developing and maintaining strategic long-term trusting relationships to accomplish organic growth and long-term company objectives 
• Build strong customer allegiance and partnership and create the overall strategy’s day tactics for account growth and margin improvement 
• Negotiating price agreements with key clients and meeting established deadlines for the fulfillment of each clients’ long-term goals
• Coordination of all sales and marketing activities associated within these accounts to ensure profitable growth 
• Conduct quarterly business reviews with key stakeholders within target accounts 
• Evaluate and lead all new business development opportunities
• Coordinate contract renewal price strategies and commercial initiatives with pricing , finance and appropriate senior executives to drive growth targets 
• Measure, track, analyze and report key account metrics
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Ensure that databases are current and updated with accurate customer information 
• Performs other duties as assigned

Education: 

• Bachelor's degree from an accredited higher learning institution, preferably in a science or related field; laboratory experience is a plus

Experience: 

• 5+ years of segment specific or related field experience, selling direct and/or through channels.   Excellent ability to forecast and manage sales funnel.

Minimum Requirements/Qualifications: 

• Excellent ability to forecast and manage sales funnel.
• Demonstrated history of consistently exceeding assigned revenue and gross margin targets, as well as strong negotiation, closing techniques and delivering client orientated solutions.
• In-depth understanding of company key clients and their position in the industry.
• Strong technical skills: ability to present technical concepts and provide customers with hands-on technique using or demonstrating products.
• Must be results orientated; assertive and self-motivated, and poses strong organizational skills to be able to achieve goals consistently.
• Must have analytical skills to analyze sales statistics and intellectual ability to develop ideas, products and solutions, apply creative thinking, prepare a business plan and report quantitative data.   
• Thrives in a fast-paced, collaborative environment, efficiently works under pressure, within deadlines or other time essential constraints.
• Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of the organization
• Strong work ethic and an ability to excel within a rapidly changing and growing organization
• Ability to travel up to 75%

Compensation & Benefits:

• Salary Range: $80k-$100k, depending on location, experience, and qualifications. 
• Commission range: $24k-$30k
• Benefits coverage begins day one, including the following:
• Medical, Dental, Vision Insurance
• Disability Insurance 
• Life Insurance
• 401(k) company match
• Paid Time Off (15 days annually)
• Paid Holiday time (10 company-designated days)
• Tuition Assistance 
• Additional benefits available with company package

This position has not been approved for Relocation Assistance.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job.  They are not an exhaustive list of all the duties and responsibilities associated with it. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.