Senior Executive Assistant

Job Description:

·         Performsa variety of secretarial duties and associated matters of general affairs torelieve General Manager, as well as other Managing Directors and departmentstaff of clerical/administrative business details, including but not limitedto, scheduling, preparing reports, answering phones, distributingmail/documents, maintains records or logs, filing, inputting data, monitoringdocuments, and other general office duties as assigned - all or a combinationof the duties listed below.

·         Providesback-up support to other staff members as needed.

·         Organizesand coordinates projects as

Duties andResponsibilities: 

·         Plansand coordinates arrangements for business-related functions (meetings,conferences, receptions, VIP visits, regular periodic functions) at the 1271AOA office location with a combination of work from home days.

·         Obtainsnecessary approvals for business trip applications; books and makesspur-of-the-moment changes to flight/hotel/transportation arrangements;processes expense reports.

·         Assistsin the preparation of management reports, reconciliation, etc. Circulatesreports for approval and keeps records accordingly.

·         Maintainspositive relationship with internal/external customers while providingexemplary customer service. Responds promptly to inquiries from customers andother departments regarding transactions, policies, and procedures.

·         Plans,implements, and adjusts tasks to complete work accurately and on time. Setspriorities and adjusts workload to meet changing needs.

·         Providesback-up support to other staff members as needed including Credit Analysts.Cross-trains others on job related duties and assists others withadministrative duties, as necessary. Participates in audit preparation(internal/external).

·         Assistswith departmental projects and performs other duties as assigned.

·         Compliance:

·         Itis the individual responsibility of every employee to maintain a currentawareness and understanding of appropriate banking laws, regulations, internalpolicies, and procedures and to comply fully with those laws.

·         Understandthat all questions and/or clarification about such rules and regulations shouldbe directed to the Americas Legal Department and the Americas ComplianceDepartment.

·         AttendAnnual Compliance Training presented by the Americas Compliance Department.

·         Readand respond as necessary to all compliance-related reference and directivematerials received.

·         Complywith the Bank’s “Code of Conduct”.

Required Skills:

·         3years’ experience or more

·         Bachelor'sDegree

·         Goodorganization and planning skills. Ability to complete work accurately and ontime. 

·         Abilityto work in a high-pressure environment with critical deadlines.

·         Capableof handling multiple tasks simultaneously, despite numerous interruptions. 

·         Abilityto establish priorities and complete tasks accurately in a timely basis.

·         CustomerOrientation (internal/external). Excellent interpersonal skills with provencommitment to quality customer service. 

·         Abilityto meet customer needs, respond to customer inquiries in a respectful, helpfuland responsive manner. 

·         Abilityto establish and maintain clear communication with customers.

·         TeamOrientation.

·         Abilityto work cooperatively with others. Capable of working well independently and inteams. 

·         Highlevel of diplomacy, tact, discretion, and confidentiality. 

·         Abilityto maintain a flexible attitude and approach towards assignments.    

·         Abilityto initiate and sustain relationships with other departments and to proactivelysolidify relationships, understanding the needs and challenges of peers. 

·         StrongPC skills (word processing, spreadsheets, and databases), calculator and otherstandard office equipment to record, store and retrieve information. Proficientin PowerPoint, Excel and Word.

·         Fastlearner of databases and internal systems.

·         Flexibilityto work variable hours due to the workflow.