Logo for Driven Brands Inc.

Operations Coach, Franchise Performance

Role overview

Qualifications

  • Strong analytical mindset with the ability to interpret data and connect it to business outcomes
  • Exceptional communication skills — able to explain complex concepts in a clear, practical way
  • Proficiency in Excel; Experience with SQL and Python; familiarity with BI tools (Qlik, Tableau, Power BI) is a plus
  • Ability to balance data, business judgment, and real-world operational constraints

Responsibilities

  • Partner with franchise owners to analyze performance and identify opportunities to improve sales and profitability
  • Translate reports, KPIs, and dashboards into simple, actionable insights
  • Lead performance conversations and help operators prioritize the right actions to drive results
  • Identify trends, gaps, and best practices across the network

Key facts

Other skills

  • Analytical Thinking
  • Microsoft Excel
  • Problem Solving
  • Teamwork
  • Communication
  • Collaboration

About the company

Driven Brands Inc. logo

Driven Brands Inc.

Vehicle Repair & Maintenance

Driven Brands™, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. Driven Brands is the parent company of some of North America’s leading automotive service businesses including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, and CARSTAR®. Driven Brands has more than 4,900 locations across 14 countries, and services over 70 million vehicles annually.

Company details

Company typeLarge
IndustryVehicle Repair & Maintenance
Company size5001 - 10000

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Company:Driven Brands

Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.

JOB DESCRIPTION:

We are looking for an Operations Coach to partner directly with 1-800 Radiator franchise owners and help them improve business performance through data-driven insights. 

This is not a traditional analytics role. While you’ll work with data and reporting, your primary focus is helping operators understand what’s happening in their business, why it’s happening, and what actions to take next. 

You will act as a trusted advisor to franchisees, turning complex data into clear, actionable recommendations that drive revenue growth, profitability, and operational improvement. 

 

How you will Own It: 

  • Partner with franchise owners to analyze performance and identify opportunities to improve sales and profitability 

  • Translate reports, KPIs, and dashboards into simple, actionable insights 

  • Lead performance conversations and help operators prioritize the right actions to drive results 

  • Identify trends, gaps, and best practices across the network 

  • Support and enhance reporting where needed, focusing on clarity and usability over complexity 

  • Collaborate with internal teams (Operations, Finance, Analytics) to align on key initiatives and performance drivers 

 

What you’ll Bring: 

  • Strong analytical mindset with the ability to interpret data and connect it to business outcomes 

  • Exceptional communication skills — able to explain complex concepts in a clear, practical way 

  • Comfortable working directly with operators and influencing decisions 

  • Proficiency in Excel; Experience with SQL and Python; familiarity with BI tools (Qlik, Tableau, Power BI) is a plus 

  • Ability to balance data, business judgment, and real-world operational constraints 

 

Added Fuel if you have:  

  • Thinks like an operator, not just an analyst 

  • Can turn data into a clear story and action plan 

  • Naturally curious and focused on solving business problems 

  • Enjoys working in a fast-paced, team-oriented environment 

 

This is a high-impact position with direct visibility into franchise performance. Your work will directly influence how operators run their business and drive measurable results across the network. 

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. 

#LI-DM1

#LI-Remote

#DBCORP

Position Location:

California

Compensation Range:

$66,500.00 - $118,800.00

Compensation Frequency:

Annual

Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com

Get early access to 50% of your earned wages at any time through our myFlexPay program.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Related jobs

Other jobs at Driven Brands Inc.

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.