DOT FTA Business Operations Specialist (PRISM)

Grey Street Consulting, LLC (Grey Street), a leading small business provider of acquisition support services to Federal civilian and defense agencies, is seeking to hire a Business Operations Specialist to support our clients within the U.S. Department of Transportation (DOT), Federal Transit Administration (FTA). DOT is located in SE Washington, DC, and this position is to be performed remotely. This position is contingent upon award.

Essential Duties and Responsibilities

The contractor shall provide contract writing system support services that result in the following outcomes:

• Timely and accurate system administration of FTA’s PRISM contract writing system, including user access setup, routing configuration, license management, and system updates in coordination with the ESC Help Desk.
• Effective Tier 1 user support for PRISM-related issues, ensuring that FTA staff and acquisition personnel receive timely resolution and assistance before issues are escalated to ESC via the CSP.
• High-quality training and onboarding for new PRISM users and stakeholders, including delivery of new-hire, refresher, and targeted training aligned with FTA acquisition processes.
• Comprehensive acquisition data reporting and support, including the creation and distribution of recurring and ad hoc reports using PRISM and Delphi data to support internal tracking, compliance, and transparency requirements.
• Maintained accuracy and integrity of acquisition records, including support for monthly FPDS reconciliation and consistent documentation of processes and outputs. These outcomes are essential to support FTA’s acquisition program operations, ensure compliance with Federal procurement reporting requirements, and maintain the usability and effectiveness of the PRISM system.

System Support and Performance Reporting

The contractor shall deliver support that ensures:

• Operational readiness of PRISM for all assigned FTA users.
• Accurate, complete, and auditable acquisition data that supports performance monitoring, transparency, regulatory compliance, and internal control requirements.
• User confidence and reduced dependency on external help desk support, through proactive assistance, clear documentation, effective training, and responsive administrative support across the PRISM platform.

Job Requirements and Experience

• Bachelor of Arts (BA) or Bachelor of Science (BS) degree, or higher degree, with at least 5 years of relevant experience and knowledge.
• Experience with data tracking and reporting tools, and/ or contract reporting processes
• Experience supporting program management functions in a technical or operational environment
• Experience working with multidisciplinary teams in support of complex programs
• Possess excellent ability to communicate orally and in writing to effectively assist customers
• Experience preparing reports for dissemination to internal and external stakeholders
• Familiarity with the following tools and technologies: Microsoft Office Suite (Word) PowerPoint, Excel), and Google Suite (Docs, Sheets, Slides, Drive)
• Must be able to independently analyze work assignments and provide feedback to the Government as needed

ADA Requirements

• Operate a PC and phone in an office environment.
• Work in a primarily sedentary position. 
• Perform some bending, light lifting, and carrying of equipment may be required.
• Any additional office equipment that is required by the position.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.

About the Department of Transportation, Federal Transit Administration

FTA supports transit systems nationwide, including buses, subways, light rail, commuter rail, trolleys and ferries, through funding — currently investing more than $20 billion annually — and technical assistance. FTA also oversees safety, protecting transit riders and workers, and helps develop the next generation of transit innovation through research.  

Over the past six decades, FTA’s work has modernized transit and extended service into small cities and rural communities that previously lacked options. Today, and every day, FTA carries on its mission to improve America’s communities through public transportation.

About Grey Street Consulting, LLC

Grey Street is a small, federal contracting firm. Founded in 2015, Grey Street has already established itself as a leading small business provider of federal human resources (HR) services. Grey Street provides staff augmentation support to numerous federal agencies including but not limited to the U.S. Departments of Transportation (DOT), Health and Human Services (HHS), Energy (DOE), Labor (DOL), and Homeland Security (DHS) just to name a few. Our approach to the delivery of professional services is rooted in our deep subject matter expertise and supported by our ability to effectively manage our client’s needs and expectations while delivering measurable results. 

Grey Street offers a robust benefit package which includes comprehensive medical, dental, and 401k with a guaranteed match!! 

To learn more about Grey Street click here: https://greystreet-consulting.com/