High Tech Genesis
IT Services & IT Consulting
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WE'RE HIRING!
At HTG, you’ll push boundaries with the latest tech and collaborate with a team that loves what they do. Be part of a design services company that is amongst the companies that lead the world in technology and innovation.
Your next chapter starts here.
We are seeking a Senior NICE CXone Developer to support IT, Security, and Business teams in designing, developing, and optimizing contact center solutions. The environment includes a single business unit and does not use VCS.
In this role, you will:
Design and build IVR call flows and routing logic using NICE CXone Studio
Develop and maintain API integrations (CRM, payment systems, web services)
Configure ACD, skills, queues, and agent profiles
Support testing cycles and deployments across DEV, UAT, and PROD
Troubleshoot call routing, scripting, and platform issues
Create and maintain technical documentation and call flow diagrams
Collaborate with internal business, IT, and security teams, as well as vendor partners
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
Marcus Rivera
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High Tech Genesis
High Tech Genesis
High Tech Genesis
